Job Description

- We are looking for an experienced Atlassian Jira Administrator/Consultant with 5 to 11 years of experience in administering, configuring, and optimizing Atlassian tools. The ideal candidate should have strong expertise in Jira, Jira Service Management (JSM), Confluence, workflow customization, system administration, and Agile project management support

Roles Responsibilities

- Administer and maintain Jira Software, Jira Service Management (JSM), and Confluence platforms.

- Configure projects, workflows, issue types, screens, permissions, and notification schemes.

- Design and implement Jira automation rules and custom workflows.

- Manage user access, roles, groups, and security schemes.

- Support Agile teams by configuring Scrum and Kanban boards.

- Create and maintain dashboards, filters, reports, and KPIs.

- Perform Jira upgrades, migrations, integrations, and system health monitoring.

- Integrate Jira with third-party applications and DevOps tools.

- Troubleshoot platform issues and provide end-user support.

- Collaborate with development, QA, DevOps, and project management teams to drive process improvements.

- Develop and maintain Atlassian best practices, governance, and documentation

Technical Requirement





- Solid experience with Jira Software Administration.

- Hands-on expertise in Jira Service Management (JSM).

- Experience with Confluence Administration.

- Knowledge of Agile, Scrum, and Kanban methodologies.

- Expertise in Workflow Design, Permission Schemes, Notification Schemes, and Automation.

- Experience with REST APIs and Jira integrations.

- Strong understanding of ITSM processes.

- Proficiency in creating dashboards, custom reports, and performance metrics

Additional Responsibility

- Experience with ScriptRunner, Automation for Jira, and Marketplace Apps.

- Exposure to Bitbucket, Bamboo, GitHub, GitLab, or Azure DevOps.

- Knowledge of Jira Cloud and Data Center environments.

- Experience in Atlassian migration projects.

- Understanding of CI/CD and DevOps practices

Educational Requirement

- MTech,Bachelor of Engineering,BTech

Preferred Skills

- Technology->DevOps and Continuous Testing->Continuous delivery - Continuous deployment and release->Atlassian,Technology->Enterprise / Domain Platforms->Agile Management Tools->JIRA

Service Line

- Engineering Services

📌 Atlassian Engineer (Bengaluru)
🏢 Infosys
📍 Bengaluru