Key Responsibilities

Hospital & Doctor Engagement

· Visit assigned hospitals, nursing homes, and ICUs on a regular basis.

· Engage with:

o Neurologists

o Neurosurgeons

o Critical Care Consultants

o Discharge coordinators, case managers, nursing teams

· Promote HCAH Rehab & Recovery Centres, OPD services, transition care, and rehabilitation programs.

· Position HCAH as a preferred post-acute and recovery care partner

Lead Generation & OPD Coordination

- Identify potential rehab and recovery patients from:
- ICU step-down cases
- Neuro and critical care discharges
- Long-stay and dependent patients
- Generate qualified leads and arrange OPD appointments at respective HCAH centres.
- Ensure correct referral mapping and documentation in CRM.

Patient Follow-up & Conversion

- Follow up with patients and families post-OPD for:
- Treatment initiation




- Continuity of advised rehabilitation plans
- Coordinate with centre clinical and operations teams to ensure smooth onboarding and admission.

Account Management & Internal Coordination

- Manage assigned hospital accounts end-to-end.
- Work closely with:
- Centre Managers
- Clinical Coordinators
- Rehab and operations teams
- Track case progress and address bottlenecks affecting conversion.

Reporting & Performance Tracking

- Maintain daily and monthly reports on:
- Doctor visits
- Leads generated
- OPDs scheduled vs attended
- OPD-to-treatment conversions
- Review performance with Sales Head and execute corrective actions.

📌 Key Account Manager (Bengaluru)
🏢 HCAH Senior Care
📍 Bengaluru