Job Description – Female TelecallerCompany: T D & CO.
Position: MALE & Female Telecaller
Department: Telecalling / Collection
Job Location: Patna, Bihar
Employment Type: Full-Time
1. Job ResponsibilitiesMake outbound calls to customers regarding pending loan/EMI payments.
2. Remind customers about upcoming and overdue payment dates.
3. Follow up with customers for payment commitments (PTP).
4. Maintain regular follow-ups and ensure maximum PTP conversion.
5. Handle customer queries professionally and politely.
6. Update customer call remarks and payment status in the system/MIS.
7. Coordinate with the field collection team whenever required.
8. Achieve daily, weekly, and monthly calling and collection targets.
- Required Skills & QualificationsMinimum qualification: 12th Pass / Graduate.
- Good communication skills in Hindi.
- Basic knowledge of computers and MS Excel.
- Basic telecalling or customer service experience preferred.
- Good convincing and negotiation skills.
- Target-oriented and disciplined approach.
- Freshers can also apply.
- Key RequirementsProfessional and polite communication.
- Regular attendance and punctuality.
- Ability to handle customer conversations confidently.
- Maintain customer confidentiality and follow company compliance policies.
- Salary & BenefitsAttractive salary as per experience.
- Performance-based incentives.
- Career growth opportunities.
- Supportive working workplace.
Interested candidates can apply now!
📌 Telecaller (Patna)
🏢 TD
📍 Patna
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