Job Title

Account Manager

Job Type

Full-time

Location

Kolkata

Experience

7+ yrs

Job Summary

Serve as the primary single point of contact (SPOC) for 30-40 key clients, managing strategic relationships, ensuring ERP solution delivery, driving collections, and identifying upsell opportunities.

Responsibilities

- Responsible for being a Single point of contact (SPOC) to the clients
- Stay in regular touch with all customers in the given portfolio to service the account in a holistic manner
- Ensure that customers business goals and requirements are being met
- Review all major deliverables at regular intervals to ensure quality standards are maintained and customer expectations are met
- Identify up-sell and cross-sell opportunities for existing customers to increase company revenue and customers use of all services of Farvision
- Conduct periodic internal audits and collects positive feedback from the clients as well as the team to improve operational efficiency and revenues




- Spearhead meetings and presentation briefs for the top management or Functional Head with the client for creative and creative out of box thinking
- Proactively handle any arising issues and troubleshoot any emerging problems through efficient risk management
- Shall be solely in charge of 30-40 clients each and will be responsible for the collections as well

Requirements

- Bachelors degree in Computer Science or equivalent
- 7+ years of relevant work experience
- Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
- Excellent written and verbal communication skills

Skills

- Client Relationship Management
- Risk Management
- Internal Auditing
- Microsoft Office
- Farvision ERP

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Account Manager (Kolkata)
🏢 Farvision
📍 Kolkata