We are currently hiring for Customer Support Executive.
Location: Noida
Qualification: Graduate & Undergraduate.
Experience: Fresher & Experienced.
Salary: Up to 18k - 25kctc.
Roles and Responsibilities
- Handle customer queries via phone calls, emails, or chats to resolve their issues in a timely and qualified manner.
- Provide accurate information on products/services offered by the company to customers.
- Identify opportunities to upsell/cross-sell relevant products/services based on customer needs.
- Maintain records of all interactions with customers using CRM software.
- Escalate complex issues to senior team members when necessary.
Interested candidates can apply or contact for further details.