Location: Thane

Eligibility Criteria

- Typing Speed: 30 WPM
- Accuracy: 90%
- Good English Communication Skills
- Comfortable with Night Shifts
- Basic Computer Knowledge

Employee Benefits Free Pick & Drop Facility

Free Mediclaim Coverage

5 Days Working (Saturday & Sunday Off)

Subsidized Food Facility

Employee-Friendly Work Environment

Growth opportunities Opportunities

Join our Operations team as a Customer Service Representative supporting clients and employees through the Return-to-Duty process.

Key Responsibilities

- Handle high-volume inbound/outbound calls, emails, and support tickets.
- Guide clients on drug and alcohol policy violations and RTD compliance.
- Follow up on rehabilitation reports and process related forms.




- Maintain confidential records and accurately update databases.
- Stay updated on regulatory and non-regulatory policy changes.

Candidate Requirements

- Minimum HSC; graduates preferred.
- Strong verbal and written communication skills.
- Customer service, multitasking, and problem-solving abilities.
- Detail-oriented, organized, reliable, and comfortable working under pressure.
- Proficiency in MS Office, data entry, and database navigation.
- Ability to work independently and in a fast-paced team environment.

📌 US Client Success (Thane)
🏢 DISA Global Solutions
📍 Thane