Barış Hotels &

- Resorts | Nyxia

About Your Role

- Contact leads generated by the sales team, introduce our properties and offerings, understand their requirements, and help convert enquiries into bookings.

- Follow up with prospective guests, share relevant property information, and coordinate with the reservations team to check availability, rates, and booking details.

- Make feedback calls to guests after their stay at Barış Hotels &
- Resorts properties and after their experience at Nyxia, recording their feedback and sharing concerns with the relevant team.

- Support corporate outreach by calling companies and prospective corporate clients to introduce Barış Hotels &

- Resorts and Nyxia, understand their requirements, and identify potential business opportunities.

- Maintain accurate records of calls, lead status, follow-ups, guest feedback, and corporate enquiries.

- Keep the sales and reservations teams informed about interested prospects, guest requirements, feedback, and any follow-up needed.

Our Expectations

- Skilled Communication: Communicate clearly, courteously, and confidently with prospective guests,



corporate contacts, and existing customers.

- Lead Follow-Up &
- Conversion

: Follow up consistently on sales leads and help move interested prospects toward confirmed bookings.

- Reservations Coordination: Share accurate guest requirements and coordinate timely responses with the reservations team.

- Guest Feedback &

- Service Recovery

: Conduct feedback calls thoughtfully, document concerns accurately, and promptly escalate issues to the relevant property or Nyxia team.

- Corporate Outreach: Approach corporate prospects professionally, explain our offerings, and maintain follow-ups on potential opportunities.

- Accurate Reporting: Keep call records and lead statuses updated, and share relevant summaries with the reporting manager.

- Ownership &

- Teamwork

: Take responsibility for assigned calls and follow-ups, and work collaboratively with sales, reservations, and property teams.

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

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