Company Description

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Role Description

This is a full-time on-site role for a Telecalling Executive located in Bengaluru South.

The Telecalling

Executive will be responsible for managing inbound and outbound calls, addressing customer inquiries, providing information about the hospital's services, booking appointments, and maintaining accurate records of customer interactions. The role involves working closely with other departments to ensure a high level of service and satisfaction for all patients and visitors.

Qualifications

- Excellent verbal communication and interpersonal skills
- Experience in customer service, preferably in a healthcare setting
- Ability to handle and resolve customer inquiries and issues professionally
- Proficiency with call center software and telecommunication technologies
- Positive organizational skills and attention to detail
- Ability to work independently and as part of a team
- Fluency in English and local languages is preferred
- A high school diploma or equivalent is required; additional qualifications in communications or customer service are a plus

📌 Telecalling Executive (Bengaluru)
🏢 DHEE Hospitals
📍 Bengaluru