Tele Caller

Department: Sales / Marketing

Location: Vedvana Wellness

Experience: 3–5 Years

Job Summary

We are looking for an enthusiastic and customer-focused Tele Caller to manage lead follow ups and customer communication, for Vedvana Wellness. The ideal candidate should have strong communication skills, a confident approach, and a disciplined follow-up mindset, with the ability to convert enquiries into appointments, consultations, and bookings.

Key Responsibilities • Call and follow up with leads generated through digital marketing campaigns.

• Understand customer requirements and effectively explain Vedvana Wellness therapies, wellness programmes, packages, and stay options.

• Convert enquiries into appointments, consultations, and confirmed bookings.

• Maintain accurate records of leads, calls, follow-ups, and conversions.

• Ensure timely and consistent follow-up with prospective customers.

• Coordinate with the Sales, Front Office, Medical, and Operations teams for lead closure and customer requirements.

• Handle customer queries professionally and provide relevant information.

• Support calling and lead-follow-up requirements for other business and marketing projects, as required.

• Achieve assigned calling, follow-up, and conversion targets.

• Provide regular updates on lead status and follow-up progress to the reporting manager.

Required Skills &

Qualifications • 3–5 years of experience in tele calling, inside sales, lead generation, customer service, or a similar role.





• Good verbal communication skills in English, Hindi, and Marathi.

• Confident, persuasive, and professional conversational skills.

• Basic proficiency in WhatsApp, MS Excel/Google Sheets, and CRM tools.

• Strong follow-up and lead management skills.

• Positive attitude, patience, and a customer-oriented approach.

• Ability to handle multiple leads and follow-ups systematically.

• Prior experience in wellness, hospitality, healthcare, Ayurveda, or lifestyle would be an advantage.

What We’re Looking For • A confident and energetic communicator. • Someone who is persistent and disciplined with follow-ups. • A customer-focused individual with a positive and solution-oriented approach. • Someone who can work independently while coordinating effectively with the wider team. • A target-oriented professional who is committed to converting enquiries into business.

Why Join Us • Prospect to work with a growing wellness brand. • Exposure to wellness, hospitality, sales, and customer engagement. • Opportunity to develop skills in lead generation and business conversion. • Collaborative and growth-oriented work environment.

Role: Lead Generation / Qualification, Industry Type: Fitness & Wellness, Department: Sales & Business Development, Employment Type: Full Time, Permanent Role Category: BD / Pre Sales Education UG: Any Graduate read more

Key Skills Skills highlighted with ‘‘ are preferred keyskills TelecallingOutbound Calling Outbound Sales

📌 Tele Caller (Thane)
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📍 Thane