Division: Naga Limited – Minerals Division

Department: Sales & Marketing – Technical Sales

Reports To: Business Head – Minerals Division / Senior Management

Location: As per business requirement

Position Level: Head / Senior Management

- Job Purpose To lead technical sales and application development for the Minerals Division by promoting mineral-based products such as Calcite, Dolomite, Limestone, Feldspar and China Clay across various industrial segments.

The role will focus on understanding customer technical requirements, recommending suitable mineral grades, conducting product trials, developing customised solutions and converting technical opportunities into profitable business.

- Key Responsibilities

A. Technical Sales & Business Development

- Develop technical sales opportunities across Paints, PVC, Plastics, Rubber, Detergents, Ceramics, Tiles, Glass, Steel, Poultry and Cattle Feed industries.
- Identify new industrial customers and develop business through technical presentations and product demonstrations.
- Promote mineral products based on customer application requirements.
- Develop new applications for Calcite, Dolomite, Limestone, Feldspar and China Clay.
- Achieve assigned technical sales and revenue targets.

B. Customer Technical Support & Application Development

- Understand customer manufacturing processes and technical specifications.
- Recommend appropriate mineral grades, particle sizes and product specifications.
- Coordinate product trials at customer manufacturing facilities.
- Collect customer feedback and resolve technical product-related issues.
- Work closely with R&D; and Quality Control teams to develop customised mineral products.
- Support customers in improving product performance and optimising formulation costs.

C. New Product Development

- Identify new market applications and emerging opportunities for mineral-based products.
- Work with production and R&D; teams to develop new grades and customised formulations.




- Study competitor products, technical specifications and market trends.
- Drive product innovation and value-added product development.

D. Market Intelligence & Competitor Analysis

- Conduct technical market research across domestic and international markets.
- Analyse competitor product quality, pricing, specifications and applications.
- Identify opportunities for product substitution and import replacement.
- Develop industry-specific technical sales strategies.

E. Customer Relationship Management

- Build strong relationships with technical heads, R&D; heads, purchase managers and plant heads of customer organisations.
- Conduct customer visits, technical meetings and product demonstrations.
- Ensure timely resolution of customer technical complaints.
- Develop long-term strategic relationships with key industrial customers.

F. Internal Coordination

- Coordinate with Production, Quality Control, R&D;, Commercial and Logistics teams.
- Ensure customer technical requirements are communicated accurately to production.
- Support quality improvement initiatives based on customer feedback.
- Monitor product consistency, particle size distribution and other relevant quality parameters.

3. Key Performance Indicators (KPIs)
- Achievement of technical sales revenue and volume targets.
- Number of new industrial customers developed.
- Number of successful customer product trials.
- Conversion rate of technical trials into commercial orders.
- New product and application development.
- Improvement in customer retention.
- Resolution time for technical complaints.




- Growth in value-added and customised mineral products.
- Improvement in product contribution margins.
- Development of new industry segments and applications.

4. Educational Qualification
- B.E. / B.Tech. in Chemical Engineering, Mechanical Engineering, Metallurgy, Ceramic Technology or relevant technical disciplines.
- MBA in Marketing is an added advantage.

5. Experience
- 12–18 years of experience in technical sales, industrial sales or application development.
- Experience in minerals, industrial chemicals, mineral fillers, pigments, paints, PVC, plastics, ceramics or related manufacturing industries.
- Proven experience in technical customer handling and industrial product development.
- Experience in managing technical sales teams is preferred.

6. Technical & Functional Skills
- Strong understanding of industrial mineral applications.
- Knowledge of Calcite, Dolomite, Limestone, Feldspar and China Clay.
- Understanding of particle size distribution, micronisation, whiteness, purity and mineral quality parameters.
- Knowledge of industrial formulations and mineral filler applications.
- Technical presentation, negotiation and customer management skills.
- Proficiency in MS Office and CRM systems.

7. Key Competencies
- Technical and commercial acumen.
- Strong customer relationship management.
- Analytical and problem-solving ability.
- Strategic thinking and market development.
- Leadership and team management.
- Excellent communication and presentation skills.

8. Expected Outcome

Develop technical market leadership for Naga Minerals by expanding industrial applications, strengthening customer relationships, introducing customised mineral solutions and generating sustainable, profitable business growth.

Pay: ₹40,000.00 - ₹80,000.00 per month

Advantages

- Cell phone reimbursement
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund

Work Location: In person

📌 Technical Sales Manager (Thoothukudi)
🏢 Naga
📍 Thoothukudi