Role: Technical Head - Networking

Department - Technical / Network Infrastructure

Experience - 10+ years of relevant experience in Enterprise Networking, Network Infrastructure, and Wireless Technologies.

Job Location

[Delhi]

Employment Type

Full-Time

Role Overview

We are looking for an experienced and technically strong Technical Head - Networking to lead our networking and wireless infrastructure initiatives. The ideal candidate should have extensive hands-on and leadership experience with Cisco, Juniper, Ruckus, and enterprise Wi-Fi technologies.

The candidate will be responsible for network architecture, implementation, troubleshooting, performance optimization, security, technical team leadership, and ensuring high availability of the organization's network infrastructure.

Key Responsibilities

- Lead the design, implementation, and management of enterprise network infrastructure.
- Provide technical leadership for LAN, WAN, WLAN, Wi-Fi, routing, switching, and network security environments.
- Manage and provide technical expertise across Cisco, Juniper, and Ruckus networking platforms.
- Design and manage enterprise-grade Wi-Fi/WLAN infrastructure, including wireless controllers, access points, RF optimization, roaming, and troubleshooting.
- Develop network architecture, standards, policies, and implementation methodologies.
- Lead network deployment, migration, upgrades, and technology refresh projects.
- Perform advanced troubleshooting and root-cause analysis for complex network issues.
- Monitor network performance, availability, capacity, and overall service health.
- Ensure high availability, redundancy, scalability, and resilience of network infrastructure.
- Work closely with IT, security, application, and infrastructure teams to resolve cross-functional technical issues.
- Lead network security initiatives including segmentation, ACLs, NAC, firewall integration, and secure access.




- Manage network documentation, diagrams, configurations, and technical standards.
- Evaluate new networking technologies and recommend solutions based on business requirements.
- Manage vendors, OEMs, technology partners, and service providers.
- Provide technical guidance, mentoring, and support to network engineers and other technical team members.
- Define and track SLAs, KPIs, network availability, and incident resolution metrics.
- Participate in major incident management and provide escalation support for critical network issues.
- Ensure compliance with organizational IT policies, security standards, and best practices.

Required Technical Skills Routing & Switching

- Strong hands-on experience with Cisco and Juniper routing and switching platforms.
- Excellent understanding of TCP/IP, VLAN, STP/RSTP/MSTP, LACP, HSRP/VRRP, OSPF, BGP, EIGRP, and related networking protocols.
- Experience with enterprise LAN/WAN architecture and troubleshooting.
- Knowledge of IPv4/IPv6, subnetting, QoS, multicast, and network redundancy.

Wireless / Wi-Fi

- Strong experience with Enterprise Wi-Fi/WLAN technologies.
- Hands-on experience with Ruckus Wireless solutions.
- Knowledge of wireless controllers, access points, RF planning, channel optimization, roaming, and wireless security.
- Strong understanding of 802.11 standards, 2.4 GHz/5 GHz/6 GHz bands, WPA2/WPA3, 802.1X, RADIUS, and authentication.
- Experience troubleshooting wireless coverage, interference, performance, and connectivity issues.

Network Security





- Good understanding of network security principles, ACLs, VLAN segmentation, NAC, VPN, and firewall integration.
- Knowledge of secure network architecture and access-control technologies.
- Familiarity with AAA, RADIUS, TACACS+, and 802.1X.

Network Management & Monitoring

- Experience with network monitoring, logging, alerting, and performance-management tools.
- Knowledge of SNMP, Syslog, NetFlow/sFlow, and network automation/monitoring platforms.
- Experience with configuration management and network documentation.

Leadership & Management Skills

- Strong technical leadership and decision-making capabilities.
- Ability to lead and mentor network engineering teams.
- Excellent troubleshooting and analytical skills.
- Strong project and vendor management capabilities.
- Ability to communicate complex technical issues to both technical and non-technical stakeholders.
- Ability to work under pressure and manage critical incidents effectively.
- Strong ownership, accountability, and problem-solving mindset.

Preferred Certifications Candidates with relevant industry certifications will be preferred, such as:

- Cisco CCNP / CCIE
- Juniper JNCIP / JNCIE
- Ruckus Wireless certifications
- CWNA / CWNP
- Relevant cloud networking or network security certifications

Education

- Bachelor's degree in Computer Science, Information Technology, Electronics & Communication Engineering, or a related field.
- Relevant qualified certifications and substantial industry experience may be considered in lieu of formal education.

Key Performance Indicators (KPIs)

- Network uptime and availability
- Incident resolution and MTTR
- Network performance and capacity utilization
- Successful project delivery
- Wireless performance and coverage
- Security and compliance
- SLA adherence
- Team productivity and technical capability development

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