Business Analyst

Location:

Mumbai

Experience:

5-10 Years

Role and Responsibilities:

- Manage and provide productive administration support to internal stakeholders regarding all aspects of applications.

- Be hands-on with the user of the application and gather sufficient knowledge to support the users in resolving day-to-day issues.

- Work closely with the business teams in gathering requirements and getting them implemented in the system.

- Work closely with the vendor in getting the development completed on time and ensure adherence to quality standards.

- Work with various support teams to manage technical/operational issues

- Willingness to go the extra mile to resolve customer/technical issues

- Testing and monitoring website sand web applications on multiple desktops, laptops, and mobile devices within the time limit.

- Fix UI Bugs

- Coordinate with the development team to identify, document, and resolve software issues.

- To execute all test phrases during system, integration, and functional testing, including component, regression, user acceptance, performance, ad hoc, and stress testing, etc.

- Gather the client requirements, prepare analysis and design documents, conduct a feasibility study,



and provide a technical solution to service/change requests.

- Manage client issues, queries, and appreciations instantly and efficiently.

- Contribute ideas towards future website developments

- Perform quality assurance testing on web-based applications and mainframe requirements gathering, development, requirement analysis and documentation, requirement communication, requirement management, and testing.

- Designing and developing functional test cases, impact analysis, system integration testing, and regression testing.

- Conducting UAT and documentation of test cases
- To develop and test various applications
- To coordinate with the development team to identify different issues
- To execute all test phrases during system, integration, and functional testing
- To manage client issues, queries, and appreciation.

- Ability to multitask and work in a high-pressure environment

- Excellent analytical, communication, and presentation skills

- Excellent interpersonal skills

- Ownership of the application

- Ability to resolve customer/business issues

- Ability to manage vendor performance

📌 Technical Business Analyst (Mumbai)
🏢 HireAlpha
📍 Mumbai