Role & responsibilities

- Gold Valuation & Appraisal
- Gold Loan Processing & Documentation
- Gold Custody & Vault Management
- Business Growth & Sales Support
- Branch Operations & Service Delivery
- Portfolio Quality, Collections & Risk Management
- Compliance, Audit & Governance
- Customer Service & Branch Administration
- MIS and Reporting
- People Leadership & Productivity

Preferred candidate profile

- Strong knowledge of gold valuation and appraisal techniques, purity testing, weight assessment, deductions, and net gold calculation.
- Ability to identify counterfeit, plated, adulterated, hollow, solder-heavy, and suspicious gold ornaments.
- Experience in independent appraisal, dual appraisal, maker-checker controls, discrepancy resolution, and exception escalation.
- Robust understanding of Gold Loan products, branch operations, and customer acquisition practices.
- Understanding of KYC, AML, fraud prevention, audit, compliance, and regulatory requirements.
- Sales execution, branch productivity, and collection management capabilities.

📌 Assistant Branch Manager (Chennai)
🏢 IHFL
📍 Chennai