06 Nov
|
Honeywell
|
Bengaluru
06 Nov
Honeywell
Bengaluru
The Honeywell Connected Industrial Technical Support organization supports customers worldwide across advanced process technologies. This position will provide senior-level technical and application support for Honeywell Advanced Process Control solutions and work closely with a global team to resolve complex customer issues.
The successful candidate should combine strong process-control fundamentals with hands-on APC knowledge, troubleshooting capability, customer-facing communication skills, and the ability to work effectively across global engineering, product and customer teams.
- Provide advanced technical and application support for Honeywell APC solutions.
- Take ownership of complex customer issues from initial investigation through technical resolution.
- Troubleshoot APC application, configuration, model, performance, integration and related process-control issues.
- Work with customers and global Honeywell engineering teams to perform systematic root-cause analysis and develop effective solutions.
- Review application configuration and process/control data to identify performance or implementation issues.
- Support testing and technical evaluation of new APC releases and product enhancements.
- Deliver technical guidance and training to customers and internal teams.
- Create and improve technical knowledge content, troubleshooting guidance and best practices.
- Collaborate with product development, engineering and other Technical Support teams on complex or escalated issues.
- Share APC expertise and mentor less-experienced engineers.
- Maintain clear, timely and professional customer communication throughout technical case resolution.
- Bachelor’s or Master’s degree in Chemical, Process, Control, Instrumentation Engineering, or a closely related engineering discipline.
- 8+ years of relevant process automation/process-control experience, with significant exposure to APC.
- Strong understanding of Advanced Process Control and Model Predictive Control (MPC) concepts.
- Solid knowledge of process dynamics, regulatory control and PID control.
- Demonstrated troubleshooting and root-cause-analysis capability in industrial control/application environments.
- Excellent written and verbal technical communication skills.
- Strong customer-focused mindset and ability to work effectively within a global engineering organization.
📌 Sr Advanced Application Engr (Bengaluru)
🏢 Honeywell
📍 Bengaluru