Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance.

Within

Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

JOB SUMMARY: The team is responsible for Plan Termination and Contract Termination activity at a plan level for existing clients to Empower. The team performs the following activities:

- Plan Termination: Plan Termination means terminating the plan from 401 (k) by liquidating and distributing the entire plan balance to participants, after which there won't be any record keeping of the plan.

- Contract Termination: Contract Termination refers to the process of transferring the assets and records of the 401(k) Plan from Empower to a new record keeper. It initiates the transfer of all employees' assets and records to the current provider, either in full or partial contract termination.

Activities performed by the team are highly critical, involve regulatory & monetary impacts which require adequate due diligence, timely response, and timely escalation to responsible parties.

ESSENTIAL FUNCTIONS:

- Performing daily BAU & audits for De-Conversion (Activities are listed in the overview section)
- Follows up with various stakeholders for timely resolution.
- Timely escalation for any delay or issue.




- Provide various input for self & team reporting.
- Responding to emails on time.
- Participating in the onshore call when needed.

Preferred knowledge in 401(K) Defined contributions is required. The candidate should have excellent problem solving, analytical and verbal/written communication skills. The candidate will perform a review of data and activity to prevent risk of loss due to errors and will develop working relationships with peers and management.

Interaction with a wide audience, including internal clients, is essential.

EDUCATION:

- Bachelor's degree, preferably in a business-related field.

EXPERIENCE:

- 2 years in financial operations (Preferred prior experience in Implementation/De-Conversion background)

SKILLS/CHARACTERISTICS:

- Strong attention to detail.
- Excellent time management.
- Excellent verbal and written communication.
- Basic knowledge of Office 365 applications.
- Flexible working in US shift.
- Results oriented: Take decisive action on opportunities to achieve specific outcomes; convey a sense of urgency when appropriate; persist in the face of obstacles; drive to outcomes that reflect meeting or exceeding a standard of excellence.

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.

Locations Primary location: Bengaluru, Karnataka

📌 Specialist Deconversion (India)
🏢 Empower
📍 India