ABOUT THE ROLE

Join us as a Software Support Executive in Gurugram, Haryana, India. This is a Full-Time, In office opportunity. You will assist customers and internal teams by handling software related queries and performing basic troubleshooting. You will understand software functionality, guide users through features, resolve common errors, escalate complex issues, maintain support records and share valuable product feedback.

KEY RESPONSIBILITIES

1. Understand software functionality thoroughly.
2. Guide users through various application features.
3. Resolve common errors reported by users.
4. Escalate technical issues to the appropriate teams.
5. Maintain accurate user support records.
6. Share product feedback with the development team.





REQUIRED SKILLS AND EXPERIENCE

1. Basic software knowledge.
2. Good communication skills.
3. Strong troubleshooting skills.
4. Customer service experience preferred.

WHAT WE OFFER We provide an opportunity to work with a pioneering tech experiential company on immersive digital projects that serve governments and leading private clients. You will join a certified organization with a global presence and contribute to cutting edge installations that blend creativity with advanced technology.

📌 Software Support Executive (Gurugram)
🏢 Tagbin Services
📍 Gurugram