Key Responsibilities

- Lead and motivate crew members to deliver excellent customer service and ensure smooth restaurant operations.

- Ensure compliance with McDonald’s standards for Quality, Service, and Cleanliness (QSC), food safety, and operational procedures.

- Monitor sales, customer satisfaction, service speed, and key business performance indicators during the shift.

- Manage crew deployment, shift scheduling, and manpower allocation to ensure effective operations.

- Ensure accurate food preparation, product availability, and timely order delivery across all service channels.

- Monitor inventory, food waste, labor costs, and operational expenses to support profitability.

- Conduct shift briefings, coach crew members, and provide regular feedback to improve team performance.

- Handle customer complaints professionally and ensure timely resolution.

- Ensure equipment maintenance, workplace safety, and cleanliness standards are maintained.

- Complete shift handovers, operational reports, and cash management activities accurately.

Pay: ₹17,000.00 - ₹19,000.00 per month

Benefits

- Food provided

- Health insurance

- Leave encashment

- Paid time off

- Provident Fund

Work Location: In person

📌 Shift Manager (Medavakkam)
🏢 Hardcastle Restaurant( McDonald's
📍 Medavakkam