We are hiring experienced Service Now Developers/Implementation Specialists to join our team.

Location: Chennai

Experience: 5+ years

Job Type: Contract - 6 Months

Work location: Remote -Chennai

Job Summary:

We are looking for experienced ServiceNow Developers / Implementation Specialists with over 5 years of hands-on experience in ServiceNow development, configuration, and implementation across multiple modules such as ITSM, HRSD, ITAM, and ITOM. The ideal candidate will be responsible for designing scalable solutions, integrating with third-party systems, and ensuring high performance and reliability.

Key Responsibilities:

- Design, develop, and implement ServiceNow solutions tailored to business requirements.
- Customize applications, including UI policies, client scripts, business rules, and workflows.
- Configure and manage CMDB, Discovery, Service Catalog, Service Mapping, and Orchestration.
- Develop ITOM capabilities including Event Management, Discovery, AIOps, and Service Mapping.
- Work on ITSM workflows including Incident, Change, Problem, Request, Asset, and Configuration Management.
- Integrate ServiceNow with external platforms (Microsoft 365, AWS, MuleSoft, Azure, Genesys, etc.) using REST/SOAP APIs and MID servers.
- Optimize ServiceNow performance, security,



and scalability.
- Collaborate with business stakeholders to gather requirements and provide technical solutions.
- Manage upgrades, patches, and security configurations.
- Conduct user training and support sessions.
- Document configurations, workflows, and custom developments.

Required Skills:

- 5+ years of experience in ServiceNow development and implementation.
- Expertise in JavaScript, Glide API, client/server scripting.
- Deep understanding of ITSM, HRSD, ITAM, ITOM modules.
- Experience with ServiceNow CMDB, Discovery, Service Mapping.
- Robust knowledge of REST/SOAP APIs and integration best practices.
- Familiar with ServiceNow Flow Designer, Integration Hub, and Service Portal.
- Excellent problem-solving and communication skills.
- Ability to work independently or in a team setting.

Preferred Qualifications:

- ServiceNow Certified System Administrator (CSA) or Certified Application Developer (CAD).
- Bachelors in Computer Science, IT, or related field.
- Knowledge of ITIL v3/v4 practices.
- Experience with Automated Test Framework (ATF).
- Exposure to ServiceNow GRC or SecOps is a plus.
- Familiarity with AI/ML-based automation in ServiceNow.

📌 Service Now Developer/Implementation Specialist (Chennai)
🏢 Desirous Global Consulting
📍 Chennai