06 Nov
|
BVG India
|
Chennai
Role & responsibilities
- Manage daily facility management operations across multiple client locations.
- Monitor housekeeping, technical, security, and other facility management services.
- Handle manpower planning, deployment, attendance, and workforce management.
- Coordinate with site managers, supervisors, and team leaders to ensure smooth operations.
- Maintain robust client relationships and ensure customer satisfaction.
- Monitor service quality, operational performance, and SLA compliance.
- Prepare and review operational reports, MIS, and performance reports.
- Control operational costs and ensure effective utilization of resources.
- Handle client complaints, escalations, and resolve operational issues.
- Ensure statutory compliance, safety standards, and company policies.
- Conduct regular site inspections and performance reviews.
- Support business growth, renewals, and new project mobilization.
📌 Senior Operations Manager (Chennai)
🏢 BVG India
📍 Chennai