Position Description

Company Profile

Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results.

CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.

Job Title: BMC Helix Developer

Position: Senior Software Engineer / Lead

Experience:5 + Years

Category: Software Development/ Engineering

Shift: Timing/rotation etc. details (please mention actual timings in IST)

Work Mode: Hybrid (3 days in office, 2 days WFH)

Primary location: India, Karnataka, Bangalore

CGI Office: TPLS Bangalore / E-city Bangalore / DLF Chennai / DLF Hyderabad

Position ID: J0926-2642

Employment Type: Full Time

We are seeking a Senior Developer –

- BMC Helix Platform to design, develop, configure, and optimize BMC Helix solutions supporting IT Service Management operations.

Experience Required

Your future duties and responsibilities The role involves working on BMC Helix ITSM, Innovation Studio, Digital Workplace, CMDB, integrations, workflows, automation, and platform enhancements, while ensuring alignment with ITIL processes and business requirements. The candidate will also mentor junior developers, manage platform governance, and support incident, service request, and release management activities.

Required Qualifications To Be Successful In This Role

5+ years in BMC Helix/Remedy Platform. Key Skills:

- BMC Helix ITSM &
- Remedy Development
- Innovation Studio &
- Business Workflows (BWF)
- CMDB &
- Asset Management
- REST API &
- Email Integrations
- Automation &
- Customization
- SLA Setup &
- Queue Management




- Dashboard Creation &
- Administration
- ITIL Processes &
- Service Management
- Team Mentoring and Stakeholder Management

Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop creative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

Come join our team—one of the largest IT and business consulting services firms in the world.

BMC Helix Developer

The role involves working on BMC Helix ITSM, Innovation Studio, Digital Workplace, CMDB, integrations, workflows, automation, and platform enhancements, while ensuring alignment with ITIL processes and business requirements.



The candidate will also mentor junior developers, manage platform governance, and support incident, service request, and release management activities.

Your future duties and responsibilities

Required Qualifications To Be Successful In This Role

Ensemble, en tant que propriétaires, mettons notre savoir-faire à l’œuvre.

La vie chez CGI est ancrée dans l’actionnariat, le travail d’équipe, le respect et un sentiment d’appartenance. Chez nous, vous pourrez exploiter votre plein potentiel parce que…

Nous vous invitons à devenir propriétaire dès le jour 1 alors que nous travaillons ensemble à faire de notre rêve une réalité. C’est pourquoi nous nous désignons comme associés de CGI, plutôt que comme employés. Nous tirons profit des retombées de notre succès collectif et contribuons activement à l’orientation et à la stratégie de notre entreprise.

Votre travail crée de la valeur. Vous élaborerez des solutions novatrices et développerez des relations durables avec vos collègues et clients, tout en ayant accès à des capacités mondiales pour concrétiser vos idées, saisir de nouvelles opportunités, et bénéficier d’une expertise sectorielle et technologique de pointe.

Vous ferez évoluer votre carrière en vous joignant à une entreprise bâtie pour croître et durer. Vous serez soutenus par des leaders qui ont votre santé et bien-être à cœur et qui vous permettront de saisir des occasions afin de parfaire vos compétences et élargir les horizons.

Ce même engagement envers l’équité s’étend à notre utilisation des technologies. Afin de soutenir notre équipe de recrutement, des outils d’IA peuvent être utilisés pour aider à l’évaluation des candidatures, sans jamais remplacer le jugement humain. Toutes les décisions d’embauche demeurent entièrement entre les mains de nos professionnels du recrutement.

Joignez-vous à nous, l’une des plus importantes entreprises de conseil en technologie de l’information (TI) et en management au monde.

📌 Senior Developer, BMC Helix Platform (India)
🏢 CGI
📍 India