Big Yellow Door Cafe is looking for an experienced, enthusiastic, and customer-oriented Senior Captain to lead the front-of-house team and ensure smooth restaurant operations. The ideal candidate should have excellent communication skills, leadership abilities, and a strong understanding of hospitality and customer service.

Key Responsibilities

- Lead and supervise the service team during daily operations.
- Ensure smooth and efficient table service.
- Welcome guests and ensure a warm, memorable dining experience.
- Coordinate with kitchen staff to ensure timely food delivery.
- Assign duties and manage floor staff during shifts.
- Train and guide junior captains and service staff.
- Handle guest queries, feedback, and complaints professionally.
- Ensure proper table setup, restaurant cleanliness, and service standards.
- Monitor staff grooming, discipline, and punctuality.
- Coordinate reservations, guest seating, and special requests.
- Assist the management team in maintaining operational standards.
- Ensure guest satisfaction and support smooth shift handovers.

Requirements




- 2–3 years of experience in restaurant or cafe service.
- Previous experience as a Captain or Senior Captain preferred.
- Excellent communication and interpersonal skills.
- Strong leadership and team-management abilities.
- Good knowledge of food and beverage service.
- Ability to handle busy shifts and work under pressure.
- Professional grooming and a customer-first attitude.
- Flexible to work shifts, weekends, and holidays.

What We Offer
- Market-competitive salary based on experience.
- Opportunities for career growth.
- Supportive and professional working environment.
- Opportunity to work with a dynamic hospitality team.

Company: Big Yellow Door Cafe Position: Full-Time

Apply Now: Be a part of Big Yellow Door Cafe and help us deliver exceptional hospitality and unforgettable guest experiences!

Pay: ₹23,000.00 - ₹27,000.00 per month

Benefits

- Food provided
- Paid time off

Work Location: In person

📌 Senior Captain (Karnal)
🏢 Big Yellow door
📍 Karnal