Security Coordinator

Department: Security Operations Position: Security Coordinator

Location: To be confirmed Reporting To: Security Manager / GSOC Management

Job Summary The Security Coordinator will coordinate daily security operations, manage access control systems, monitor security alarms, handle access-related requests, and support incident response. The role involves close coordination with the building management team and the US-based Global Security Operations Center (GSOC) to support effective security operations and compliance with established procedures.

Key ResponsibilitiesAccess Control and Security Systems

· Monitor and manage access control systems such as Lenel, Genetec, and C•CURE.

· Handle access requests, employee badging, and badge activation or deactivation.

· Monitor alarm systems and coordinate appropriate responses to security alerts.

Incident Management

· Support access control incidents and security-related investigations.

· Coordinate incident reporting, escalation, documentation, and follow-up.

· Ensure incidents are handled according to established security procedures.

Fire Alarm Coordination

· Coordinate fire alarm testing, monitoring, and response with the building management team.

· Inform relevant stakeholders about scheduled tests and emergency alerts.

· Support emergency response coordination as required.

GSOC Coordination

· Coordinate with the US-based Global Security Operations Center (GSOC) on security operations, incidents, access requests, and escalations.

· Maintain clear and timely communication with global stakeholders.

· Provide operational updates and reports as required.

Ticketing and Workflow Management

· Manage security-related tickets for access requests, badging, and badge deactivation.

· Use ticketing platforms, preferably Jira,



to track requests and ensure timely closure.

· Maintain accurate records of requests, actions taken, and pending tasks.

Reporting and Documentation

· Prepare and maintain security reports, trackers, and operational records using Google Sheets.

· Prepare presentations and operational updates using Google Slides.

· Maintain accurate documentation of incidents, access changes, alarms, and escalations.

Communication and Coordination

· Communicate effectively with internal teams, building management, and global stakeholders.

· Use Slack for daily communication, coordination, and operational updates.

· Follow established communication and escalation protocols.

Required Skills and Qualifications

· Working knowledge of access control systems such as Lenel, Genetec, and C•CURE.

· Understanding of alarm monitoring and incident management procedures.

· Proficiency in Google Workspace, especially Google Sheets and Google Slides.

· Robust verbal and written communication skills.

· Familiarity with Slack and ticketing workflows; Jira experience is preferred.

· Ability to coordinate fire alarm testing and emergency responses.

· Ability to work effectively with a US-based GSOC and manage cross-time-zone communication.

· Strong coordination, problem-solving, documentation, and follow-up skills.

Key Competencies

· Attention to detail

· Incident response and escalation

· Time management and prioritization

· Professional communication

· Stakeholder coordination

· Confidentiality and data accuracy

Work Expectations The Security Coordinator is expected to ensure timely handling of access-related requests, effective monitoring and escalation of security incidents, accurate documentation, and consistent coordination with the building team and the US-based GSOC.

Pay: Up to ₹125,000.00 per month

Benefits

- Provident Fund

Work Location: In person

📌 Security Coordinator (Mumbai)
🏢 Jaguar Security Services
📍 Mumbai