06 Nov
|
KFIN TECHNOLOGIES
|
Secunderabad
06 Nov
KFIN TECHNOLOGIES
Secunderabad
KFintech hiring Bulk openings in our customer support team (Contact Center) and Walk-in interviews scheduled for Thursday 5th November at our JBS Secunderabad Office.
Pls note - It is mandatory that candidates possess a strong proficiency in both Hindi and English;
Write in resume first page - Meeting Person - HR Lakshman
Please find the and interview venue details below for your reference.
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Interview Date & Time: Thursday 5th November - 11.00 AM to 3.00 PM
Open Positions: 50 Nos.
Job Location: JBS Metro Station (Secunderabad)
Open Positions:
1. Customer Support Sr. Associate (Voice Process) - (1- 3 yrs experience Sales Exp Preferred)
3. Customer Support Executive (Voice Process) - (3-5 yrs experience Sales Exp Preferred)
CTC:
2.5 LPA - 3.5 LPA (Associate / Sr. Associate / Executive)
Immediate Joiners Preferred
Minimum Graduation Must (60% and above)
Job Timing: Regular Morning Shift (NO NIGHT SHIFT / NO ROTATIONAL SHIFT) & There is No Transport Provided
5 Days + Alternate Saturdays (2 Saturdays)
:
· Answer inbound / outbound calls & respond to the customer emails
· Manage and resolve customer complaints
· Identify and escalate issues to supervisors
· Provide product and service information to customers
· Research required information using available resources
· Research, identify and resolve customer complaints using applicable software
· Document all call information according to standard operating procedures
· Recognize, document, and alert the management team of trends in customer calls
· Follow up customer calls where necessary
📌 Secunderabad - Walk-in KFintech - Customer Support Associate - Voice
🏢 KFIN TECHNOLOGIES
📍 Secunderabad