KEY RESPONSIBILITIES

- Greet and assist patients, attendants, and visitors professionally.
- Handle patient registration, appointments, admissions, and discharge coordination.
- Manage incoming and outgoing phone calls and patient inquiries.
- Schedule and confirm doctor appointments.
- Provide accurate information regarding doctors, departments, services, and timings.
- Coordinate with doctors, nurses, billing, laboratory, pharmacy, and other departments.
- Maintain patient records and ensure accurate data entry.
- Handle basic billing, payment receipts, and cash/UPI transactions when required.
- Manage front-desk documentation and daily reports.
- Follow up with patients regarding appointments and scheduled procedures.
- Address patient and visitor concerns politely and escalate issues when required.
- Maintain confidentiality of patient information.

ELIGIBILITY & SKILLS

- Minimum qualification- any bachelor degree
- Previous 1- 2 years experience in hospital reception, front office,



customer service, or healthcare administration.
- Excellent communication and interpersonal skills.
- Polite, friendly, and patient-oriented approach.
- Valuable telephone etiquette.
- Fluency in English and Tamil required
- Basic computer and MS Office skills.
- Good typing and data-entry skills.
- Strong organizational and multitasking abilities.
- Ability to handle patients and visitors professionally.
- Good coordination and follow-up skills.

Role: Front Office, Industry Type: Medical Devices & Equipment, Department: Administration & Facilities, Employment Type: Full Time, Permanent Role Category: Administration Education UG: B.Com in Any Specialization Key Skills Skills highlighted with ‘‘ are preferred keyskills Receptionist Activities Front DeskGuest RelationsTelephone HandlingGuest Handling

📌 Receptionist (Chennai)
🏢 Synergy Medica Multi-speciality Hospital
📍 Chennai