Role & responsibilities

Front Desk Management

- Welcome and greet visitors, guests and clients in a courteous and professional manner.

- Ensure all visitors are attended to promptly and directed to the appropriate departments or personnel.

- Maintain visitor registers and ensure adherence to entry and security protocols.

- Manage incoming and outgoing telephone calls and transfer them to the concerned departments.

- Handle general enquiries and provide accurate information.

Administrative Coordination

- Manage incoming and outgoing courier, mail and document distribution.

- Maintain front-office records, registers and daily reports.

- Coordinate meeting room bookings and visitor appointments.

- Ensure the reception area is clean, organised and presentable at all times.

- Assist with basic administrative and clerical activities.





Coordination & Communication

- Coordinate with internal departments for visitor appointments and meeting arrangements.

- Inform concerned employees about visitor arrivals.

- Support internal communication and administrative coordination.

- Handle visitor queries and concerns professionally.

Service & Skilled Standards

- Maintain a high standard of grooming, personal hygiene and professional etiquette.

- Ensure courteous communication and a positive first impression.

- Maintain confidentiality of company information and visitor details.

- Follow company policies, safety procedures and front-office protocols.

📌 Reception (Mumbai)
🏢 Catering Collective
📍 Mumbai