About SSO Cancer Hospital:

Specialty Surgical Oncology (SSO) is one of India’s fastest-growing platforms delivering affordable, high-quality cancer care, headquartered in Mumbai and Founded and led by a distinguished team of oncologists and healthcare experts. SSO is redefining surgical oncology through deep clinical expertise, doctor-led leadership, and scalable, patient-centric models. With a strong presence across Mumbai, Ahmedabad and Belgaum.

Specialty Surgical Oncology

Hospital (SSO), has raised $2.8 million from W Health Ventures and 2070 Health. Its founding team brings 10,000+ surgeries of collective experience from premier institutions like Tata Memorial, Saifee, and Breach Candy. As we expand, SSO offers an extraordinary opportunity for like-minded professionals to join a mission-driven organisation shaping the future of oncology in India - grounded in excellence, empathy, and innovation.

Key Responsibilities:

- Own the end-to-end referral channel payout process, including referral details collation, validation, payout calculations, documentation and coordination with surgeons, assistants, PROs and Finance to ensure timely and accurate payment closure within defined TAT.
- Manage and maintain event calendars, planning trackers, checklists and centralised databases in coordination with the PRO Manager and PROs,



ensuring timely and accurate reporting of all event-related activities.
- Track and analyse event-wise budgets, spends, attendance, doctor engagement, referrals, OPDs and business outcomes to measure ROI and identify opportunities for improvement.
- Develop and maintain dashboards, MIS reports and SOPs for referral channel payouts and events, ensuring standardised processes, data accuracy and operational transparency.
- Analyse performance data to identify gaps, bottlenecks and improvement opportunities, and drive data-backed recommendations to improve referral conversions, event effectiveness and overall ROI through the PRO Manager and PRO team.
- Coordinate with the PRO Manager, PROs, Finance, surgeons and other internal stakeholders to ensure accountability, timely follow-ups and closure of action points.

Requirements:

- 2-3 years of experience in program management, business operations or operations.
- Strong analytical and problem-solving skills with a data-driven approach.
- Excellent working knowledge of MS Excel, Google Sheets and dashboards.
- Strong coordination and follow-up skills across cross-functional teams.
- Ability to manage multiple projects and priorities independently.
- Good communication and organisational skills.
- Robust attention to detail and process orientation.

📌 Program Lead – Operations (Mumbai)
🏢 SSO Cancer Hospitals
📍 Mumbai