Introduction At IBM Finance & Operations, we are the backbone of IBM's transformation driving efficiency, transparency, and smart decision-making across the business. Our teams provide the insight and discipline that guide strategy, ensure financial strength, and enable IBM to invest in innovation and growth. Working in Finance & Operations means combining analytical skills with collaboration and curiosity.

You'll partner with colleagues across functions and geographies, using data, technology, and process excellence to create solutions that improve performance and deliver measurable impact. IBM offers continuous learning, career development, and a culture that values diverse perspectives. Join us and be part of a global team that keeps IBM moving forward, while building your own future in a dynamic and evolving setting.

About the Role We are looking for a highly motivated Procurement Support Specialist / Tactical Contract Services Analyst to support procurement and contract management activities across the Source-to-Contract (S2C) lifecycle. The role involves partnering with procurement managers, category managers, sourcing specialists, product owners, legal teams, and suppliers to facilitate seamless procurement operations, contract administration, sourcing support, and stakeholder engagement.

The ideal candidate will possess strong analytical, communication, and problem-solving skills, along with a solid understanding of procurement processes and contract management practices.

Your Role and Responsibilities As a Procurement Support Specialist or Spot/Tactical Buyer, you will actively support client procurement specialists/managers/category managers/product owners with Source to Contract (S2C) related tasks. This includes:

- Responding to procurement process and contract-related queries using information from procurement systems, tools, and agreements.
- Generating draft agreements using client agreement templates and data inputs.

For the Procurement Support Specialist role, you will also be responsible for:
- Completing tactical assessments on contracts.
- Collecting and analysing internal/external data.
- Communicating with client cross-functional teams and vendors.
- Engaging legal teams for direction.

For the Spot/Tactical Buyer role, you will:
- Develop and execute sourcing strategies.
- Conduct market research and supplier evaluations.
- Negotiate contracts.
- Manage procurement-related projects.
- Collaborate with cross-functional teams.
- Maintain accurate records.
- Ensure compliance with procurement policies.
- Seek opportunities for cost savings and efficiency improvements.

Required Education

- Associate's Degree/College Diploma

Preferred Education

- Associate's Degree/College Diploma

Required Technical and Professional Expertise Key Responsibilities

Procurement & Contract Support

- Support procurement specialists, category managers, and sourcing teams with Source-to-Contract (S2C) activities.
- Respond to procurement process and contract-related queries using procurement systems, tools, and contractual documentation.




- Create and manage draft agreements utilizing approved contract templates and business inputs.
- Conduct tactical contract assessments and support contract review processes.
- Gather, validate, and analyze internal and external data to support procurement decisions.
- Coordinate with legal, procurement, and business stakeholders to facilitate contract execution and issue resolution.
- Maintain accurate procurement and contract records while ensuring compliance with organizational policies and procedures.

Tactical Sourcing & Buying Support

- Assist in developing and executing sourcing strategies for assigned categories and spend areas.
- Conduct market research, supplier identification, and supplier evaluations.
- Support supplier negotiations and commercial discussions to drive value and cost efficiencies.
- Manage procurement-related projects and sourcing events within defined timelines.
- Collaborate with cross-functional teams and vendors to ensure successful procurement outcomes.
- Identify opportunities for process improvements, cost savings, and operational efficiencies.

Preferred Technical and Professional Experience Required Skills & Qualifications

- Bachelor's degree in Business, Supply Chain, Procurement, Commerce, or related discipline.
- Excellent verbal and written communication skills.
- Strong stakeholder management and relationship-building abilities.
- Good understanding of procurement and contract management processes.
- Ability to quickly learn new tools, systems, and procurement platforms.
- Strong analytical, research, and problem-solving skills.
- High level of accuracy and attention to detail.
- Effective time management and organizational skills.
- Proficiency in Microsoft Office Suite, especially Excel, PowerPoint, and Word.

Preferred Qualifications

- Experience working with procurement and ERP platforms such as SAP, Ariba, Coupa, Oracle, Emptoris, ServiceNow, Scout, or Fieldglass.
- Prior experience in sourcing, procurement operations, contract management, supplier management, or tactical buying.
- Advanced Microsoft Excel skills including reporting, analysis, and data interpretation.
- Exposure to contract lifecycle management (CLM) processes and procurement compliance activities.

Years of Experience: 3 - 6

About Business Unit IBM Finance & Operations (F&O;) provides critical capabilities that enable IBM to operate as a data-driven enterprise powered by intelligent workflows. Our teams span Finance, Transformation & Operations, Strategy, and Mergers & Acquisitions. We partner across the company to drive business performance, enterprise transformation, and long-term growth.

Through data-driven insights, innovative solutions, and strategic execution,



we help IBM deliver greater value to clients, partners, employees, and shareholders.

Your Life @ IBM In a world where technology never stands still, we understand that dedication to our clients' success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment every day, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth-minded, always staying curious, open to feedback, and learning new information and skills to constantly transform themselves and our company. They are trusted to provide ongoing feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team-focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions every day is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude, and always striving for an outcome-focused approach within everything that they do.

Are you ready to be an IBMer?

About IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason, and science, we can improve business, society, and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing, and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Other Relevant Job Details When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience. For additional information about location requirements, please discuss with the recruiter following submission of your application.

Locations: Bangalore, Karnataka, India

📌 Procurement Support Specialist / Tactical Contract Services Analyst (India)
🏢 IBM
📍 India