Job highlights

- Our parents are spread across 70+ countries,so some shifts include evenings or weekends. .
- Freshers with strong communication are welcome. . Clear,confident and warm communication in English and Hindi,spoken and written
- A graduate degree in any discipline
- Experience: 1+ years. Visa: US citizen / visa only

Job Summary Pre-Sales Associate

Help parents discover the one class that changes how their child sees technology.

Location: Bengaluru

Job type: Full time

Role: Sales

Experience: 1+ years

Visa: US citizen/visa only

Responsibilities

- Make outbound calls to prospective and existing Codingal parents to generate and qualify leads for coding classes.
- Run a customer needs assessment (CNA) on every lead; understand the child s age, interests, school workload and the parent s goals before recommending anything.
- Book and confirm free trial classes, and follow up with reminder calls so parents actually show up.
- Prime and nurture leads across channels calls, WhatsApp, email and SMS so no interested parent goes cold.
- Hand over qualified, well-documented leads to the Business Development team with clear context on what the parent wants.
- Maintain accurate, up-to-date records in LeadSquared CRM and our telecalling tools every single day.
- Own your daily and monthly numbers calls made, connects, CNAs completed, trials booked and trial attendance.




- Track your own performance metrics, spot what is working, and share it with the team.

Requirements

- 0-2 years of experience in pre-sales, telecalling, inside sales or customer support. Freshers with strong communication are welcome.
- Clear, confident and warm communication in English and Hindi, spoken and written. Additional regional languages are a big plus.
- Genuine empathy you listen to what a parent is worried about before you talk about the product.
- The ability to ask sharp questions and qualify a need, rather than reading from a script.
- Comfort with numbers and targets, and the resilience to keep going in a high-performance environment.
- Strong multitasking and follow-through you can hold 40+ conversations a day and still remember who needs a call back.
- A learning mindset. You should be able to understand our product well enough to speak to a parent about it within your first few days.
- Flexibility on working hours. Our parents are spread across 70+ countries, so some shifts include evenings or weekends.

Qualifications

- A graduate degree in any discipline.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Pre - Sales Associate (Bengaluru)
🏢 Codingal
📍 Bengaluru