Online Reputation Management (ORM) Executive with 6+ months of work experience required in a financial services organisation located at Navi Mumbai

Freshers with valuable communication skills and an understanding of social media platforms can also apply

JD:

- Monitor and manage the organisation's online reputation across various digital platforms
- Handle customer queries, complaints and feedback received through social media and other online channels
- Respond to online reviews, comments, messages and customer interactions professionally
- Manage customer follow-ups and ensure timely resolution of concerns
- Monitor brand mentions, online reviews and social media activities to maintain a positive brand image
- Identify recurring customer concerns and provide effective solutions through critical thinking and problem-solving

Salary – ₹27,000 per month (depending on experience and suitability). Send CVs to [email protected] with the subject line ORM - NMI, mentioning your current salary, expected salary, notice period, and reasons for leaving your current organisation

📌 Online Reputation Manager (ORM) (Mumbai)
🏢 Altruist Fostering Services
📍 Mumbai