Online Reputation Management (ORM) Executive with 6+ months of work experience required in a financial services organisation located at Navi Mumbai.

Freshers with good communication skills and an understanding of social media platforms can also apply.

JD:

- Monitor and manage the organisation's online reputation across various digital platforms
- Handle customer queries, complaints and feedback received through social media and other online channels
- Respond to online reviews, comments, messages and customer interactions professionally
- Manage customer follow-ups and ensure timely resolution of concerns
- Monitor brand mentions, online reviews and social media activities to maintain a positive brand image




- Identify recurring customer concerns and provide effective solutions through critical thinking and problem-solving

Salary – ₹27,000 per month (depending on experience and suitability) Send CVs to [email protected] with the subject line ORM - NMI, mentioning your current salary, expected salary, notice period, and reasons for leaving your current organisation

Job Type: Full time

Pay: Up to ₹27,000.00 per month

Application Question(s)

- What is your current monthly salary?
- What is your expected monthly salary?
- How soon can you join if shortlisted? (in days)
- Are you comfortable commuting to Sanpada?

Work Location: In person

📌 Online Reputation Management (ORM) (Vashi)
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