Title: Non-Voice Process Executive (Chat Support)

RELOCATION TO AHMEDABAD IS MANDATORY!

Interview Date: 18th November, 2026, Wednesday

Interview Location: Guwahati, Assam

Employment Type: Full-Time | Work from office

Salary: ₹26,000 – ₹38,000 CTC per month

About the Opportunity

Looking to kick-start or grow your career in the international customer service industry?

We are hiring enthusiastic individuals for a Non-Voice Process Executive role. Join a skilled, multicultural and supportive work environment where you will interact with international customers and develop valuable communication and customer-handling skills.

Key Responsibilities

- Handle customer queries through live chat, email and other digital platforms.
- Resolve customer concerns with accuracy, empathy and professionalism.
- Manage multiple chat conversations while maintaining service quality.
- Ensure customer satisfaction and meet process performance standards.

Eligibility Criteria
- Minimum qualification: 12th Pass / Graduate.
- Freshers are welcome; 1 year of customer service experience is preferred.
- Excellent written English communication skills.




- Basic computer knowledge and good typing skills.
- Willingness to relocate to Ahmedabad.
- Flexibility to work in rotational shifts, including weekends and night shifts.

Shift & Benefits
- Rotational day, evening and night shifts.
- Additional Night Shift Allowance for eligible night shifts.
- Provident Fund (PF).
- Insurance Coverage.
- One-way cab facility for night shifts.
- Professional training and career growth opportunities.

Important: Candidates must be comfortable working in rotational shifts and relocating to Ahmedabad, Gujarat.

Interested candidates can apply now!

Job Types: Full-time, Permanent, Fresher

Pay: ₹26,000.00 - ₹38,000.00 per month

Benefits

- Provident Fund

Application Question(s):
- The job is based in Makarba, Ahmedabad, Is the location comfortable for you?
- Are you comfortable with Rotational shifts with Rotational week offs?
- Rate your English communication on a scale of 1 to 10.
- Are you currently pursuing any degree or course?
- What is your current age?

Work Location: In person

📌 Non Voice Process (Chat Support) (Guwahati)
🏢 Scpl
📍 Guwahati