The Production Floor Quality Manager is responsible for ensuring product quality and process compliance throughout the manufacturing process. The role focuses on driving zero-defect production, managing shop-floor quality teams, reducing quality losses, and ensuring adherence to customer, regulatory, and automotive quality standards such as IATF 16949.

Key Responsibilities:

Shop Floor Quality Management

- Lead and manage shift quality engineers, inspectors, and quality technicians.

- Ensure adherence to control plans, work instructions, and inspection standards.

- Maintain product and process quality throughout all production stages.

- Drive containment actions for quality issues and minimize production disruptions.

Process Quality Assurance

- Monitor critical process parameters and product characteristics.

- Ensure implementation of PPAP, PFMEA, Control Plans, SPC, and MSA.

- Conduct layered process audits and manufacturing process reviews.

- Verify effectiveness of corrective and preventive actions.

Problem Solving & Continuous Improvement

- Lead root cause analysis using 8D, 5 Why, Fishbone Diagram, and A3 methodologies.

- Drive defect reduction and first-pass yield improvement initiatives.

- Support Lean, Kaizen, TPM, and Six Sigma projects.

- Implement poka-yoke (mistake-proofing) solutions to prevent recurrence of defects.

Customer Quality Management

- Support customer audits and quality reviews.

- Ensure rapid response to customer complaints and quality concerns.

- Lead internal investigations for warranty, field, and customer-return issues.

- Monitor customer PPM and drive improvement plans.

Team Leadership





- Develop and mentor quality engineers and inspectors.

- Conduct quality awareness and skill enhancement training.

- Promote a solid quality culture and employee engagement on the shop floor.

- Coordinate with Production, Maintenance, Supply Chain, and Engineering teams.

Supplier & Incoming Quality

- Support incoming material quality management.

- Collaborate with supplier quality teams on defect resolution.

- Ensure supplier containment and corrective actions are effectively implemented.

Qualification

- Bachelor's Degree in Mechanical, Production, Industrial, or Automotive Engineering.

- Master's degree preferred.

Experience

- 8-15 years of experience in automotive manufacturing quality.

- Minimum 5 years in a supervisory or managerial quality role.

- Experience in OEM, Tier-1, or Tier-2 automotive manufacturing environments.

Technical Skills

- IATF 16949 Quality Management System.

- PPAP, PFMEA, SPC, MSA, Control Plan.

- 8D Problem Solving, 5 Why Analysis.

- Lean Manufacturing and Six Sigma.

- Quality Auditing.

- Statistical Analysis and Quality Reporting.

- Microsoft Excel, Power BI, Minitab.

Key Performance Indicators (KPIs)

- Customer PPM Performance.

- Internal Defect Rate.

- First Pass Yield (FPY).

- Scrap and Rework Reduction.

- Audit Compliance Score.

- Cost of Poor Quality (COPQ).

- Customer Complaint Closure Rate.

- Corrective Action Effectiveness.

Core Competencies

- Leadership and Team Management

- Analytical Thinking

- Problem Solving

- Decision Making

- Communication Skills

- Continuous Improvement Mindset

- Customer Focus

- Result Orientation

📌 Manager / Senior Manager - Quality (Chennai)
🏢 Caresoft Global
📍 Chennai