Job highlights

- Ensure service delivery as agreed KPIs . Update SOPs to capture the exceptions while processing as and when required . Ability to multi-task and work in a dynamic and fast paced environment .
- Perform other duties assigned as and when required i.e
- Excellent attention to detail and strong written and oral communication required .

Job Summary Team Manager Role - OTC

Responsibilities

- Assist in over all OTC domains and hands on experience in leading 30+ FTE
- Aide in the proper management of OTC cycle (Customer master Data, Credit Setup, Invoicing, Cash Apps, Collections ,contracts and projects to ensure appropriate revenue recognition for contracts.
- Engage with local markets teams to ensure updates or changes to contracts are timely and accurately reflected
- Engage with Corporate controllership to ensure appropriate approval of contracts occurs and proper revenue recognition is achieved
- Ensure timely accurate month end/year end closing
- Assist stakeholders with Daily/weekly/monthly reporting
- Handle mailbox /Workflow tools -for request and query management
- Ensure service delivery as agreed KPIs
- Update SOPs to capture the exceptions while processing as and when required
- Ability to multi-task and work in a dynamic and fast paced environment
- Team player and yet able to work independently.
- Provide assistance and supporting during internal/external audits
- Perform other duties assigned as and when required i.e. process improvement initiatives, system implementation and ad-hoc projects
- Collaborative support with project managers, delivery leads and sales leads on new and renewal client agreements




- Monthly billing reports to collaborate with managers, review with select clients, and secure pre-approvals for invoicing
- Invoice and ensure they are accurately submitted, per client requirements via email or through client portals (upload)
- Setup, invoice, report and recognize deferred revenue based on contract or client requests for prebilled deliverables
- Create monthly revenue accruals for assigned client projects, to align with the business line s forecast
- 3rd party/vendor billings, month-end cost accruals and vendor invoice coding/approvals as part of the relationship

Qualifications

- Excellent attention to detail and strong written and oral communication required
- Skilled in organization and analysis with clear vision to attain business goals
- Proficiency in Microsoft Office, particularly Excel (including vlookups, pivot tables, etc.)
- Prior Salesforce/PeopleSoft/SAGE and/or real estate experience is a plus
- Must be a self-starter with the ability to excel in a fast paced and customer service-oriented environment
- Soft skills to include professional and assertive with operational and sales teams to ensure approval deadlines are met and audit-friendly paperwork is present
- End to end knowledge of Accounts Receivables (Customer Data, Credit Setup, Invoicing, Cash Apps, Collections)

- Leadership and Team Management

- Process Improvement and Optimization

Location

In office Gurugram

Scheduled Weekly Hours

40

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Manager - Contract To Billing (Gurugram)
🏢 Jones Lang LaSalle (JLL)
📍 Gurugram