Department & Reporting

- Department: LMC - Last Mile Connect (Operations)

- Location: Bengaluru (Devanahalli CRL) / Hub Location

- Reporting To: LMO - Last Mile Officer

Role Summary

- Responsible for managing last-mile sample pickups and transportation to CRL.

- Oversees runner cluster operations within the assigned geography.

- Ensures timely and efficient movement of samples from collection points to the laboratory.

Key Responsibilities

- Manage end-to-end sample pickups including:

- Local pickups

- Bus pickups

- Airport pickups

- Emergency pickups

- Ensure on-time delivery of all samples to CRL.

- Manage cluster operations during runner absenteeism and act as a backup runner when required.

- Monitor and ensure TAT compliance for all pickup and transportation activities.

- Map, monitor, and update serviceable pincodes and runner allocations.

- Maintain pickup intimation records, geo-tagged selfies, and daily MIS reports.

- Coordinate with BBC, MCP, and VCP clients for pickup scheduling and execution.

- Ensure secure handling, packaging, and transportation of samples as per SOP guidelines.

Mandatory Requirements

- Valid 2-wheeler Driving License (DL).

- Strong knowledge of Bengaluru city routes and assigned clusters/taluks.

- Proficiency in Kannada, Telugu, and English (local language mandatory).

- Basic knowledge of Microsoft Excel, Google Sheets, and data tracking.





- Ability to travel 20-30 km for sample collection activities.

- Willingness to work flexible shifts, including early morning and late evening pickups.

Preferred Skills

- Good communication and coordination abilities.

- Strong time management and problem-solving skills.

- Ability to work independently in field operations.

- Familiarity with route planning and location mapping.

- Commitment to operational efficiency and customer service.

Key Performance Indicators (KPIs)

- Pickup adherence and on-time sample delivery.

- TAT compliance percentage.

- Accuracy of MIS and operational reports.

- Coverage of assigned serviceable pincodes.

- Client satisfaction and coordination effectiveness.

- Compliance with sample handling and transportation SOPs.

Educational Qualification

Mandatory:

- Any Degree (B.A., B.Com., B.Sc., BBA or equivalent).

- Diploma holders can also apply.

- Basic knowledge of MS Excel and Google Sheets.

Preferred:

- B.Sc. (Biology / Life Sciences).

- Candidates with a background in Logistics, Healthcare or Operations will be preferred.

- Freshers with good communication and field coordination skills can also apply.

Pay: From ₹25,000.00 per month

Benefits

- Commuter assistance

- Flexible schedule

- Food provided

- Paid time off

- Provident Fund

Work Location: In person

📌 Logistics Operations Executive (Bengaluru)
🏢 Sumathi Healthcare
📍 Bengaluru