Company Description

Strategically located in the heart of the IT corridor- Novotel Bengaluru Outer Ring Road brings to you different categories of beautiful rooms that are sleek and contemporary designed, full of up-to-date day amenities suitable for your stay. In proximity to numerous IT parks and corporate hubs notably- Ecospace Business Park, Prestige Techpark, Cessna Business Park, Salarpuria Techparks- Novotel Bengaluru Outer Ring Road offers the perfect residence to travelers across the globe.

Nearby to corporate offices- JP Morgan, Accenture, Honeywell, Deloitte and many more along Sarjapur Road and Marathahalli, Novotel Bengaluru Outer Ring Road brings to you seamless benefits of hosting events and conferences in well-equipped meeting spaces. Bengaluru, besides the Silicon Valley of the country, is close to some of the most significant historical and leisure destinations in South India- Mysore, Coorg, Goa, Munnar, Ooty, Pondicherry to name a few among the long list of leisure destinations.

Operation

- Collect guest laundry, dry-cleaning, and pressing items from guest rooms as per hotel procedures.
- Check laundry bags and verify guest laundry lists for accuracy.
- Count, sort, and classify garments according to fabric type, colour, and washing requirements.
- Tag and record all garments accurately to avoid loss or mix-ups.
- Ensure proper handling of guest garments to prevent damage, stains, or colour transfer.




- Coordinate with the laundry team to ensure timely processing of guest laundry.
- Assist in washing, drying, pressing, folding, and finishing garments as required.
- Operate laundry equipment safely and efficiently, following standard operating procedures.
- Ensure cleaned garments meet the hotel's quality standards before packing and delivery.
- Deliver guest laundry to rooms within the committed turnaround time.
- Handle express, same-day, and special laundry requests efficiently.
- Coordinate with Front Office for accurate posting of laundry charges.
- Immediately report damaged, missing, or misplaced garments to the supervisor.
- Maintain accurate records of guest laundry transactions and daily activities.
- Ensure proper use and storage of laundry chemicals and cleaning materials.
- Maintain cleanliness, hygiene, and organisation of the laundry work area.
- Follow proper procedures for handling guest complaints and special garment-care requests.

Qualifications

- Primary school education / Graduation
- Basic oral proficiency in English is preferred.
- Previous experience in laundry, housekeeping, or garment care is an advantage.
- Knowledge of laundry operations, garment handling, washing, and pressing is desirable.
- No prior experience is required; training will be provided.

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

📌 Laundry Valet (Bengaluru)
🏢 AccorHotel
📍 Bengaluru