Greetings!

Role : Technical Support Engineer L2

Location: Gurgaon, Sec 18

Exp: 3 - 6 years

Key Responsibilities:

- Provide technical support for desktops, laptops, printers, and other IT devices.
- Enroll and manage devices through Microsoft Intune.
- Troubleshoot device compliance and policy-related issues in Intune.
- Assist users with password resets, and application issues.
- Support Microsoft 365 applications, Outlook, OneDrive, Teams, Zoom and Webex
- Perform basic troubleshooting of endpoint security and antivirus-related issues.
- Support office network infrastructure, including LAN, Wi-Fi, and internet connectivity.
- Maintain IT asset inventory and support documentation.
- Handle user onboarding and offboarding activities.
- Monitor and resolve endpoint security alerts under guidance from senior team members.
- Support Microsoft Intune device enrollment and basic MDM administration.




- Escalate complex issues to senior engineers when required.

• Learn and adapt to new technologies and tools.

Required Skills:

- Experience in IT Helpdesk, Desktop Support, or Technical Support.
- Basic understanding of Microsoft Intune (MDM).
- Experience with device enrollment and compliance troubleshooting.
- Basic knowledge of Endpoint Security solutions.
- Working knowledge of Windows 10/11 and Microsoft 365.
- Basic understanding of office networking (LAN, Wi-Fi, Switches, Internet).
- Good communication and troubleshooting skills.

• Willingness to learn recent technologies and take on additional responsibilities.

If interested, please share your resume at [email protected]

📌 Job Opening - Technical Support EngineerGurgaon (Gurugram)
🏢 Team Computers
📍 Gurugram