IT SYSTEM ADMIN | SOC Analyst

Experience: 03 Years (Freshers can also apply)

Salary: 3.8 LPA – 5 LPA

Job Locations: Vijayawada, Visakhapatnam, Guntur, Hyderabad

Job Responsibilities

T Support & Troubleshooting

- Provide technical support for desktops, laptops, printers, and other IT devices.
- Troubleshoot Windows OS, hardware, software, email, and internet connectivity issues.
- Manage Microsoft 365, Outlook, Microsoft Teams, Linux, and shared drives.
- Perform software installation, configuration, updates, antivirus checks, and data backups.
- Handle user accounts, password resets, permissions, and Active Directory.

Network Administration

- Manage and maintain LAN, WAN, Wi-Fi, routers, switches, VPN, and network infrastructure.
- Configure Cisco routers, switches, WLANs, and VLANs.
- Troubleshoot network connectivity and performance issues.
- Work with TCP/IP, DNS, DHCP, IPv4/IPv6, NAT, OSPF, and BGP.
- Implement basic network security measures, ACLs, and access controls.

SOC & Cybersecurity Support

- Monitor, detect, and report potential security threats and suspicious activities.
- Review security alerts, system logs, and network activities.
- Support vulnerability assessments and threat-hunting activities.
- Identify system misconfigurations and assist with security patch management.
- Support security audits, antivirus monitoring, and data protection activities.





IT Service Management & Administration

- Handle daily ITSM activities, including Incident, Problem, Change, and Request Management.
- Manage and resolve end-user support tickets using Service Now or other ticketing tools.
- Maintain IT asset inventory, software licenses, and hardware records.
- Perform daily backups, data restoration, and disaster recovery support.
- Coordinate with vendors for IT repairs, AMC, and technical support.
- Maintain technical documentation and knowledge base records.

Required Skills

- Windows 10/11, Hardware & Software Troubleshooting
- Networking, TCP/IP, DNS, DHCP, LAN & Wi-Fi
- Routing & Switching, OSPF, BGP, VLAN, VPN
- Active Directory, Microsoft 365, Outlook & Azure
- Linux, Cisco Networking & Network Security
- SOC Operations, Cybersecurity & Threat Monitoring
- Vulnerability Management & Security Auditing
- Service Now, ITIL & Incident Management
- AWS, Azure & Virtualization
- Python (Basic Knowledge)
- Backup & Disaster Recovery

Desired Candidate Profile

- B.Tech /B.E graduates with relevant technical knowledge.
- 0–3 years of experience in IT Support, Networking, or SOC Operations.
- Valuable communication, analytical, and problem-solving skills.
- Ability to troubleshoot technical issues and work in a team environment.

📌 IT System ADMIN | SOC Analyst (Hyderabad)
🏢 Cloud Path Infotech
📍 Hyderabad