Role description

IT Senior Manager / Associate Director

Department: Information Technology

Reporting To: CIO / VP – IT

Experience: 15 to 18 years

Education: Bachelor's degree in IT, Computer Science, or related discipline; Master's preferred.

Location : Chennai

Role Purpose

Lead enterprise IT infrastructure, cybersecurity, cloud platforms, and technology operations to ensure secure, reliable, scalable, and cost-effective IT services aligned with business objectives.

Key Responsibilities

- IT Infrastructure & Operations: Manage enterprise infrastructure, networks, servers, endpoints, systems, and multi-location IT operations, ensuring availability and performance.
- Cybersecurity & Compliance: Oversee information security, access management, firewalls, data protection, vulnerability management, and compliance with ISO 27001, SOC 2, PCI DSS, and applicable regulations.
- Cloud & Technology Management: Manage AWS, Azure, and GCP environments, enterprise applications, virtualization, automation, and technology modernization initiatives.
- IT Service Management: Lead helpdesk and IT support operations, establish SLAs, monitor service performance, and drive process improvements.
- Business Continuity: Ensure effective backup, disaster recovery, business continuity planning, and periodic recovery testing.
- Vendor & Budget Management: Manage technology vendors, contracts, procurement, IT budgets, renewals, and cost optimization.
- People Leadership: Lead and develop IT teams, manage performance, resource planning, recruitment, and technical capability development.
- Business & Stakeholder Management:



Partner with business leaders to align IT initiatives with organizational priorities and deliver measurable business value.

Qualifications & Technical Skills

- 18+ years of progressive IT experience, including significant infrastructure and technology management responsibilities.
- Strong knowledge of Microsoft 365, Active Directory, Windows Server, VMware, and Hyper-V.
- Experience with AWS, Azure, GCP, enterprise networking, Cisco technologies, VPN, and Check Point firewalls.
- Knowledge of cybersecurity frameworks, endpoint management, ITSM, backup, and disaster recovery.

- Familiarity with DevOps, CI/CD, Jenkins, Ansible, and infrastructure automation.
- Proven experience in IT governance, audits, vendor management, budgeting, and team leadership.

Core Competencies

- Strategic IT leadership and business alignment.
- Infrastructure, cloud, and cybersecurity management.
- IT governance, risk, and compliance.
- Financial and vendor management.
- Service delivery and operational excellence.
- People leadership and talent development.
- Analytical thinking, decision-making, communication, and stakeholder management.

Key Success Measures

- IT infrastructure availability and operational stability.
- Security posture, compliance, and audit performance.




- IT service SLA achievement and user satisfaction.
- Successful delivery of technology initiatives.
- Budget adherence and cost optimization.
- Business continuity and disaster recovery readiness.
- Team performance, capability development, and stakeholder satisfaction.

Skills

About RCG Global Services

At Myridius, we transform the way businesses operate. Formerly known as RCG Global Services, our more than 50 years of expertise now drive a new vision—propelling organizations through the rapidly evolving landscapes of technology and business.

We offer tailored solutions in AI, data analytics, digital engineering, and cloud innovation, addressing the unique challenges each industry faces. Our integration of cutting-edge technology with deep domain knowledge enables businesses to seize current opportunities, drive significant growth, and maintain a competitive edge in the global market. Our commitment is not just to meet expectations but to exceed them, ensuring measurable impact and fostering sustainable innovation.

The success of Myridius is directly tied to the breakthroughs achieved by our clients. Together, we co-create solutions that not only solve today’s challenges but also anticipate future trends. At Myridius, we go beyond typical service delivery.

We craft transformative outcomes that help businesses not just adapt, but thrive in a world of continuous change. Discover how Myridius can elevate your business to new heights of innovation. Visit us at www.myridius.com and start leading the change.

📌 IT Manager (Chennai)
🏢 RippleHire
📍 Chennai