- Mobile Development
- Native iOS application development using Swift.
- Backend Development
- .NET Backend-for-Frontend (BFF) on Azure.
- Azure Functions, including Identity Function App.
3. Integration
- Chanel APIM in front of the systems of record:
- Salesforce (profiles and permissions, tasks, notes, messaging templates, advisor, client and product relationships).
- Pioneer (client data and lookups).
- Product Catalog (Fashion, PEARL).
- Service Cloud and Data Cloud.
4. Environments
- INT for integration, unit QA and end-to-end SIT.
- UAT for business acceptance.
- Production workplace.
- System-of-record data and configuration differ between environments.
5. Tools & Technologies
- Chanel Jira for stories and sprints.
- Azure DevOps for repositories, pipelines and test cases.
- Figma designs from Chanel's design agency (AKQA).
6. AI-Assisted Development
- Use of an AI coding assistant with Jira acceptance criteria, Figma designs and the existing codebase as context.
- Every change must be human-reviewed.
- Chanel also reviews code, including with AI tools.
Ways of Working
- Three-week sprints.
- Feature-aligned pods.
- Daily US and India overlap.
- Definition of Done includes testing.
- iOS-led and .NET-led engineers can pair on the same journey, ensuring ownership from screen to system of record.