- Graduate qualification.
- Minimum 2 years of international customer service experience, specifically supporting (Live Chat)
- 5 days working and 2 days off.
- Age below 30 years.
- Must be comfortable working night shifts and rotational weekly offs.
- Typing speed of at least 50 WPM with 90% accuracy.
- Quick navigation ability, web-savvy, and basic troubleshooting knowledge.
- Ability to multitask and toggle between multiple screens and tools.
- Excellent communication skills.
- Salary & Perks
- Salary: Up to 5.5 LPA.
- Work Location: Q City, Hyderabad.
- Cab Facility: Two-way cab facility will be provided.
- Work Schedule: 5 days working and 2 days off.
- Roles & Responsibilities
- Deliver world-class customer service by responding to customer inquiries and concerns through multiple channels, including web chat and mobile messaging.




- Build meaningful relationships with customers through a consultative approach by understanding their current and future needs.
- Provide first-contact resolution and ensure positive customer outcomes.
- Enhance the customer experience by identifying opportunities to offer products based on Cardmembers' needs.
- Meet and exceed quality goals, compliance regulations, and productivity targets.
- Navigate computer systems and applications efficiently to assist customers in using online and mobile platforms.
- Document necessary information, including payment details, customer information updates, changes of address, and travel notifications.

📌 International Chat Process (Hyderabad)
🏢 Hinduja Global Solutions (HGS)
📍 Hyderabad