– INSIDE SALES EXECUTIVE

Company: The Coco Factory Private Limited

Department: Sales & Marketing

Location: Palarivattom , Kochi, Kerala

Employment Type: Full-time

Interview Mode : Online Interview

Interview Date : 7th November 2026

Job Summary

We are looking for a motivated and target-oriented Inside Sales Executive to handle customer follow-ups, generate sales, convert potential leads into orders, and build strong customer relationships through calls and WhatsApp communication.

Key Responsibilities

- Follow up with abandoned cart customers and convert them into orders.
- Contact existing customers to generate repeat purchases.
- Contact fresh enquiries and potential leads to generate sales.
- Explain product features, benefits, pricing, and ongoing offers.
- Recommend suitable products and combo offers to customers.

- Handle customer enquiries
- Follow up with interested customers and convert leads into confirmed orders.
- Maintain customer databases and update daily call records.




- Coordinate with the dispatch team regarding confirmed orders.
- Collect customer feedback and address basic queries.
- Achieve daily, weekly, and monthly sales targets.
- Prepare daily sales and follow-up reports.

Required Skills & Qualifications

- Positive communication and convincing skills.
- Basic knowledge of sales and customer handling.
- Ability to convert enquiries into sales.
- Good follow-up and negotiation skills.
- Basic computer and Excel knowledge.
- Target-oriented with a positive attitude.
- Freshers with good communication skills can also apply.

Performance Expectations

- Consistent customer follow-ups.
- Improved abandoned cart and lead conversion.
- Increased repeat customer orders.
- Achievement of assigned sales targets.
- Accurate maintenance of customer and sales records.

Work Location: In person

📌 Inside Sales Executive (Palarivattom)
🏢 Coco Factory
📍 Palarivattom