Job highlights

- We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop,deploy and manage responsible,AI-powered applications and experience with agility and ease
- Motivation to achieve sales targets / goals & comfortable with a quota-based variable compensation . Must be willing to work in US time zone (IST 6:30 PM to 3: 30 AM)

We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experience with agility and ease. We re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as an Inside Account Manager and help us do what we do best: propelling business forward.

We re Progress - we offer the best platform for building and deploying tomorrow s applications quickly and easily. We are bold, forward-thinking innovators who build things that work and care about our customers. We invent and reinvent every day, work together as one, value and respect each other, and cheer our wins. Join us as an Inside Account Manager for our team in Bangalore. This is for our Infrastructure line of products

Responsibilities

Account Management

- Ownership and accountability for ensuring customer retention and growth within the assigned book of business.
- Manage a healthy relationship with key stakeholders among the assigned set of accounts
- Ensuring multiple connections are established per accounts from various departments and roles to enable deeper account penetration with Progress products like WhatsupGold, Loadmaster
- Understand primary use cases, and utilization patterns & map out basic renewal requirements well in advance on each account




- Achiever is greater than 90% retention rate in terms of the number of accounts more importantly value of accounts.
- Maintain long-term relationships by understanding customer s business and aligning our products current & future value-driving higher adoption & revenue
- Collaborate with Expansion Sellers, Quote Team and internal stakeholders to ensure seamless execution of renewals and expansion opportunities.
- Initiate renewal engagement 120 days prior to expiry, following a structured cadence to identify requirements, risks and growth opportunities early.
- Focused effort in the identification and execution of revenue expansion opportunities within assigned accounts, by distinct upsell and cross-sell motions
- Accurate forecasting of any potential downgrades or churns, and offsetting them with a growth pipeline is an important part of the role
- Manage a healthy and active pipeline to achieve and exceed quarterly/yearly goals.

You will be the person who has :

- Technical software product sales & US market experience
- Strong communication, listening, presentation, and meeting facilitation skills to interact with technical stakeholders
- Ability to gracefully handle and address customer questions and issues on the fly and to be creative in solving customer challenges
- Highly motivated self-starter with the ability to drive business independently
- Solid working knowledge of Salesforce.com / PC Tools
- Excellent time management and organizational skills
- Strong phone, interpersonal, and communication skills (written and verbal)
- Motivation to achieve sales targets/goals & comfortable with a quota-based variable compensation
- Must be willing to work in US time zone (IST 6:30 PM to 3: 30 AM)

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Inside Sales Account Manager (US Shift) (Bengaluru)
🏢 Undisclosed
📍 Bengaluru