Job Summary The IT Executive will be responsible for the institution IT infrastructure, ensuring seamless technology services for students, faculty, staff, classrooms, laboratories, and administrative functions. The role includes desktop support, network administration, AV systems, surveillance, information security, asset management, event support, and vendor coordination.

Key Responsibilities

Desktop & User Support:

Provide IT support for desktops, laptops, printers, software, email, and Microsoft 365. Manage user accounts, access permissions, and IT onboarding/offboarding processes. Resolve user issues and service requests within defined timelines.

Network & Infrastructure:

Maintain LAN, Wi-Fi, internet, VPN, and network devices. Monitor system availability and troubleshoot network connectivity issues. Coordinate with ISPs and service providers to ensure uninterrupted network services and uptime.

AV & Classroom Technology:

Support smart classrooms, projectors, interactive panels, video conferencing systems, and auditorium AV equipment. Ensure the readiness of classrooms, meeting rooms, and event spaces. Provide technical support during academic sessions, meetings, and institutional events.

Surveillance & Security Systems:

Manage CCTV, biometric attendance, and access control systems. Monitor system performance and coordinate preventive maintenance to ensure reliable operation.



Facilitate the retrieval of CCTV recordings based on approved requests and institutional requirements.

Information Security:

Support endpoint security, antivirus management, system patching, and access control measures. Ensure compliance with IT and information security policies. Identify, report, and assist in managing information security incidents.

Asset & Vendor Management:

Maintain an inventory of IT hardware, software, AV, and network assets. Track software licences, warranties, Annual Maintenance Contracts (AMCs), and asset lifecycles. Coordinate procurement, repairs, replacements, and vendor support activities.

Event & Operational Support:

Provide IT support for examinations, admissions, conferences, workshops, convocations, and other institutional events. Ensure the uninterrupted availability and smooth functioning of technology services during critical academic and institutional activities.

Qualification & Experience:

- Bachelor & Degree/Diploma in IT, Computer Science, Electronics, or related discipline.
- 2-5 years of experience in IT Support or Infrastructure Operations.

Core Competencies

Desktop Support • Microsoft 365 • Network Administration • AV Systems • CCTV & Access Control • Information Security • IT Asset Management • Vendor Coordination • Incident & Service Management • Effective Communication Skills

Regards,

Vidyashilp University

Official Website: https://vidyashilp.edu.in/

📌 Information Technology Executive (Bengaluru)
🏢 Vidyashilp University
📍 Bengaluru