06 Nov
|
KLY Media
|
India
We are hiring experienced Inbound Call Specialists to handle live inbound calls from US-based customers and convert inquiries into closed sales. This is a performance-driven role for candidates with strong communication skills, confidence on calls, and a proven ability to close.
Responsibilities
- Handle live inbound calls from US customers professionally and promptly.
- Understand customer requirements, explain the product, and recommend suitable options.
- Build rapport, handle objections, and convert qualified inbound leads into sales.
- Achieve daily, weekly, and monthly sales and conversion targets.
- Maintain accurate customer details, call notes, and sales records in the CRM.
- Follow call scripts, quality guidelines, compliance requirements, and company processes.
- Provide a positive customer experience while maintaining a strong closing focus.
Requirements
- Minimum 1 year of experience in inbound sales, international voice process, BPO, telesales, or customer acquisition.
- Freshers should not apply.
- Excellent spoken English with transparent pronunciation and confident phone presence.
- Proven ability to handle objections and close sales over the phone.
- Comfortable working US night shift in India.
- Reliable internet connection, quiet work environment, and headset if working remotely.
- Experience with CRM or dialer software is preferred.
What We Offer
- Fixed salary of ₹25,000–₹30,000 per month.
- Performance-based incentives.
- US-time-zone night shift.
- Opportunity to work with international customers and grow into senior sales roles.
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits
- Work from home
Application Question(s):
- How many years of experience do you have in inbound sales, international voice, BPO, or call-center sales?
- Are you comfortable working a full-time night shift aligned with the US time zone?
- Have you personally closed sales over inbound calls, not just handled customer-service queries?
- Do you have your own laptop, reliable Wi-Fi, and a quiet, comfortable space to work during night-shift hours?
- Are you comfortable working in a high-pressure sales environment with daily and monthly targets?
Work Location: Remote
📌 Inbound Sales Representative – US Shift (India)
🏢 KLY Media
📍 India