Position: Manager – Corporate Human Resources

Location: Corporate Office, Mumbai

Department: Human Resources

Reporting To: Chief Human Resources Manager

Industry Preference: Hospitality, Aviation Catering, Hotels, QSR, Food Services, Luxury Hospitality, Corporate Functions

Role Summary The Corporate HR Manager will be based in the CHRO’s office and support the organisation-wide people agenda through effective execution, coordination and governance. The role requires a seasoned HR generalist with expertise across talent acquisition, HR business partnering, learning and development, performance management, employee engagement, compensation and benefits, employee relations, HR operations and compliance. The incumbent will work closely with business leaders and HR teams to drive key initiatives, monitor progress and ensure consistent implementation of HR policies and priorities across the organisation The ideal candidate will bring strong hospitality industry experience, a deep understanding of people practices, and the ability to partner with business leaders to build a high-performance, employee-centric culture aligned with organizational objectives.

Key Responsibilities

•Support the CHRO in driving the organization’s people strategy, HR priorities and annual HR agenda.

•Coordinate with business leaders, Unit Heads and HR teams to ensure timely implementation of people initiatives across the organisation.

•Manage and monitor talent acquisition, workforce planning, onboarding, succession planning and leadership-development requirements.

•Drive performance management, learning and development, employee engagement and organisational-development initiatives and handle process of performance improvement plans (PIPs).

•Support compensation and advantages, employee relations, HR operations, statutory compliance and policy administration.

•Prepare high-quality Board presentations, leadership decks and other presentations for the CHRO’s internal and external meetings.





•Develop comprehensive HR dashboards and analytics covering headcount, manpower costs, attrition, productivity, recruitment, performance, succession, engagement and workforce demographics.

•Develop, review, and communicate organisational policies and SOPs to harmonise practices, ensure consistent implementation, and drive standardisation across the organisation.

•Analyse workforce trends, identify emerging people risks and provide actionable HR insights to the senior leadership for effective decision making.

•Prepare management reports, briefing notes, review documents and decision-support materials for leadership meetings.

•Track key decisions, action points and timelines, ensuring clear ownership and timely closure.

•Strengthen HR governance, process discipline, documentation and consistent implementation of policies across units.

•Handle sensitive employee matters and any other critical assignments with maturity, discretion and confidentiality.

Education and Experience

Education

•Master’s degree or postgraduate qualification in Human Resources, Personnel Management, Industrial Relations, or a related discipline from a recognised institution.

•Additional certifications in Strategic Human Resources Management, Organisation Development, Compensation and Benefits, Labour Laws, Talent Management, or HR Analytics will be advantageous.

Experience

•10 to 18 years of progressive experience across multiple Human Resources functions.

•Significant experience in the hospitality industry is essential.

•Prior experience supporting or managing HR for a corporate office environment is required.

•Demonstrated expertise in an HR Generalist, HR Business Partner, or corporate HR leadership role.

•Strong exposure to senior stakeholder management, talent management, organisational development, performance management, and employee relations.

•Experience working in a complex, multi-location, service-intensive organisation will be preferred.

•Exposure to hotels, aviation catering, food services, luxury hospitality, travel, or allied service sectors will be an advantage.

📌 Human Resources Manager (Mumbai)
🏢 TajSATS
📍 Mumbai