About Chubb

Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P; 500 index. Chubb employs approximately 40,000 people worldwide.

Additional information can be found at: www.chubb.com.

About Chubb India

At Chubb India, we are on an exciting journey of digital transformation driven by a commitment to engineering excellence and analytics. With a team of over 2500 talented professionals, we foster a startup mindset that promotes collaboration, diverse perspectives, and a solution-driven attitude. We are dedicated to building expertise in engineering, analytics, and automation, empowering our teams to excel in a dynamic digital landscape.

We offer an environment where you will be part of an organization that is dedicated to solving real-world challenges in the insurance industry. Together, we will work to shape the future through innovation and continuous learning

Position Details:

- Job Title: Head of Cloud and Data Platforms
- Function/Department: Technology
- Location: Hyderabad - Work from Office
- Employment Type: Full-time
- Experience Level: 20+ Years

About the Role

We are seeking a Head of Cloud and Data Platforms to lead the engineering and operations of Chubb's enterprise cloud and data platforms within the Infrastructure division. This role requires both an engineering mindset (build, automate, standardise) and an operations mindset (run, stabilise, recover, improve), applying AI across both to drive productivity and efficiency, owning reliable 24/7 production services, and partnering with CIOs, application owners, and business stakeholders.

Responsibilities

- Service ownership: Own production operations, SLAs/SLOs, resilience, security, compliance, capacity, backup, recovery, and lifecycle management for cloud and data platforms.
- 24/7 leadership and ITSM: Lead the global follow-the-sun team, on-call model, and runbooks; direct major incidents and own Incident, Problem, Change, and Request Management in ServiceNow.
- Cloud engineering: Engineer and operate secure landing zones and shared services, including Kubernetes/AKS, networking, identity, observability, backup, and disaster recovery.
- Automation and DevSecOps: Deliver reusable, secure platform components using Terraform, Jenkins, CI/CD and ServiceNow; drive self-service and toil reduction.
- AI-driven engineering and operations: Apply AI and AIOps to improve productivity and efficiency, including AI-assisted coding and IaC. Use intelligent alerting and event correlation,



automated triage and root-cause analysis for operational efficiency.
- Data and AI platform operations: Ensure reliable pipelines, ETL/ELT, orchestration, data quality, scheduling, and production readiness for data, analytics, and AI workloads.
- FinOps and modernisation: Govern consumption, optimisation, and vendors; lead platform migrations and legacy retirement; provide decision-ready reporting on health, cost, risk, and readiness.
- Vendor management: Own relationships with cloud, data, and technology vendors and service providers; lead contract, licensing, and support negotiations; govern vendor performance, service levels, and risk; and maintain exit and consolidation strategies for non-strategic platforms.
- Budget management: Own the cloud and data platform budget, including annual planning, forecasting, and spend tracking by region and portfolio; approve and reconcile invoices; drive cost transparency and accountability with CIOs and application owners; and deliver savings and efficiency targets.
- People and stakeholder leadership: Lead and grow a distributed engineering and support team; represent the function with senior executives and partner with architecture, security, and risk teams.

Platform Scope

- Cloud: Azure (primary), with AWS and GCP; Kubernetes/AKS, landing zones, networking, identity, security, observability, backup, and DR.
- Data: Snowflake, Databricks, ADLS, Synapse, Informatica (IDMC/IICS, PowerCenter, MDM, IDQ), Airflow/Astronomer, ADF, Dataiku, Azure SQL/SQL Server, Cosmos DB, Redshift, Kafka, Quantexa, and approved Azure, Databricks, and Google AI services.

Key Requirements and Qualifications

- Experience: 15–20 years in cloud operations, platform engineering, infrastructure, or data engineering, with a proven track record of both building and running platforms in a 24/7 production environment.
- Leadership: Proven success managing distributed teams, on-call operations, major incidents, and executive communications.
- Technical depth: Deep Azure expertise with working knowledge of AWS and GCP; strong knowledge of Kubernetes, networking, identity, security, IaC, CI/CD, observability, and enterprise data technologies; practical experience applying AI/AIOps and GenAI tools to engineering and operations.
- Governance: Hands-on ITIL/ITSM, ServiceNow, SRE, FinOps, and vendor management in a regulated environment (financial services or insurance preferred).
- Education: Bachelor's degree in IT, Computer Science, Engineering, or related discipline; Azure, ITIL, Kubernetes, or FinOps certifications are advantageous.

What Success Looks Like





- Cloud and data services meet availability, security, performance, recovery, and cost commitments with no regional coverage gaps.
- Critical incidents are resolved rapidly, with explicit communications, disciplined RCAs, and verified preventative actions.
- AI, automation, observability, self-service patterns, and standardised operations measurably improve productivity and reduce toil, risk, and incident recurrence.
- Platform spend, risks, ownership, service health, and modernisation progress are transparent and decision-ready for leadership.

If you are a hands-on engineering and operations leader who thrives on building resilient platforms and running them with discipline at scale, we encourage you to apply.

Why Chubb?

Join Chubb to be part of a leading global insurance company!

Our constant focus on employee experience along with a start-up-like culture empowers you to achieve impactful results.

- Industry leader: Chubb is a world leader in the insurance industry, powered by underwriting and engineering excellence
- A Great Place to work: Chubb India has been recognized as a Great Place to Work® for the years 2023-2024 and 2024-2025
- Laser focus on excellence: At Chubb we pride ourselves on our culture of greatness where excellence is a mindset and a way of being. We constantly seek new and innovative ways to excel at work and deliver outstanding results
- Start-Up Culture: Embracing the spirit of a start-up, our focus on speed and agility enables us to respond swiftly to market requirements, while a culture of ownership empowers employees to drive results that matter in our commitment to provide our employees with the best work experience, enabling them to advance their careers in a conducive environment plan their finances
- Upskilling and career growth opportunities: With a focus on continuous learning, we offer customized programs that support upskilling like Education Reimbursement Programs, Certification programs and access to global learning programs.
- Health and Welfare Benefits: We care about our employees’ well-being in and out of work and have benefits like Employee Assistance Program (EAP), Yearly Free Health campaigns and comprehensive Insurance benefits.

Join Us

- With you Chubb is better. Whether you are solving challenges on a global stage or creating innovative solutions for local markets, your contributions will help shape the future. If you value integrity, innovation, and inclusion, and are ready to make a difference, we invite you to be part of Chubb India’s journey.

Application Process:

Our recruitment process is designed to be transparent, and inclusive.

- Step 1: Submit your application via the Chubb Careers Portal / Linkedin
- Step 2: Engage with our recruitment team for an initial discussion.
- Step 3: Participate in Hacker Rank assessments/technical/functional interviews and assessments (if applicable).
- Step 4: Final interaction with Chubb leadership.

📌 Head of Cloud and Data Platforms (Hyderabad)
🏢 Chubb
📍 Hyderabad