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- FRONT OFFICE EXECUTIVE JOB DESCRIPTIONS
- Front Office Executive – Job DescriptionJob Title: Front Office ExecutiveDepartment: Front Office / Administration

Job Location: As per company requirements Reporting To: Front Office Manager / Administration Manager

Job Type: Full-time1. Job SummaryThe Front Office Executive is responsible for managing the reception area, welcoming visitors, handling incoming and outgoing calls, responding to customer enquiries, coordinating appointments, and providing administrative support. The role requires excellent communication, interpersonal, organizational, and customer service skills to ensure a professional and welcoming workplace.2. Key Responsibilities1.

Reception

Management2. Telephone and Communication3.

Customer

Service4.

Administrative

Support5.

Office

Coordination3.

Required

Skills4.

Educational

Qualification

- Welcome and greet visitors, clients, and guests professionally.
- Maintain a clean, organized, and presentable reception area.
- Guide visitors to the appropriate departments or employees.
- Manage visitor entries and maintain visitor registers.
- Handle incoming and outgoing telephone calls.
- Respond to enquiries and transfer calls to the appropriate departments.
- Take messages and ensure timely communication.
- Manage official emails and correspondence.




- Attend to customer enquiries and provide accurate information.
- Handle customer complaints professionally and escalate issues when required.
- Maintain positive relationships with clients and visitors.
- Maintain records, files, documents, and registers.
- Schedule appointments and coordinate meetings.
- Assist with data entry, photocopying, scanning, and documentation.
- Coordinate with internal departments for smooth office operations.
- Monitor office supplies and stationery requirements.
- Coordinate courier, postal, and delivery services.
- Maintain meeting room schedules.
- Support management and other departments with administrative tasks.
- Excellent verbal and written communication skills.
- Good telephone etiquette and interpersonal skills.
- Basic computer knowledge (MS Word, Excel, and Outlook).
- Professional appearance and positive attitude.
- Good organizational and multitasking abilities.
- Problem-solving and time-management skills.
- Ability to handle visitors and customers politely.
- Attention to detail and accuracy.
- Minimum qualification: Any Degree / Diploma.
- Additional certification in Office Administration or Front Office Management is an advantage.

Benefits:
- Provident Fund

Work Location: In person

📌 Front Office Executive (Receptionist) (Mangalore)
🏢 VK Furniture and Electronics, Mangalore
📍 Mangalore