Job Title: Front Office Executive

Company: Eeleem Resorts & Spa

Location: Munnar, Kerala

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Eeleem Resorts & Spa is looking for a well-presented, friendly, and customer-focused Front Office Executive to join our team.

The candidate will be responsible for managing front desk operations, welcoming guests, handling check-ins and check-outs, managing reservations, attending to guest queries, and ensuring smooth front office operations. The ideal candidate should have good communication skills, a professional attitude, and a passion for hospitality.

Key Responsibilities:

- Welcome guests and ensure a smooth check-in and check-out experience.
- Handle room reservations, booking enquiries, and guest registrations.
- Attend to guest calls, queries, and special requests.
- Coordinate with Housekeeping, Food & Beverage, and other departments.
- Maintain accurate guest records and reservation details.
- Handle billing, payments, and checkout formalities.




- Address guest concerns professionally and ensure timely resolution.
- Maintain cleanliness, organisation, and professional standards at the front desk.

Requirements:

- Diploma or degree in Hotel Management / Hospitality preferred.
- Previous experience in Front Office operations is an advantage.
- Good verbal and written communication skills.
- Proficiency in English; Malayalam and Hindi are added advantages.
- Basic computer knowledge and familiarity with hotel management software preferred.
- Pleasant personality, qualified grooming, and a customer-oriented attitude.
- Willingness to work in rotational shifts, including weekends and holidays.

Join Eeleem Resorts & Spa and be part of a team dedicated to delivering exceptional hospitality and memorable guest experiences. Pay: ₹12,000.00 - ₹18,000.00 per month

Work Location: In person

📌 Front Office Executive (Munnar)
🏢 Eeleem Resorts u0026
📍 Munnar