Job Title: Front Office Executive

Location: Madhai, Pachmarhi

Department: Front Office

Reporting To: Operation Manager / Unit Head

Job Summary

We are looking for a smart, well-groomed, and customer-focused Front Office Executive to manage guest check-ins, check-outs, reservations coordination, and ensure a smooth arrival and departure experience. The candidate should have good communication skills, a positive attitude, and the ability to handle guests professionally.

Key Responsibilities

- Welcome guests warmly and ensure smooth check-in and check-out process
- Handle room reservations and coordinate with housekeeping for room readiness
- Manage guest queries, requests, and complaints professionally
- Maintain guest records and update booking details in the system
- Handle billing, payments, and basic cashiering responsibilities




- Coordinate with other departments to ensure seamless guest service
- Maintain front desk cleanliness and presentation standards
- Ensure compliance with company policies and service standards

Required Skills
- Good communication skills (Hindi & English preferred)
- Pleasant personality and professional grooming
- Basic computer knowledge
- Solid guest handling and problem-solving skills
- Ability to work in shifts

Qualification & Experience
- Graduate preferred
- 1–3 years of experience in hotel front office (Resort experience preferred)
- Freshers with good communication skills may also apply

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits

- Food provided

Work Location: In person

📌 Front Office Execuitve / Associate (Pachmarhi)
🏢 Pandav Hotels
📍 Pachmarhi