We are looking for a friendly and well-presented Front Office Associate to join our hotel team. The candidate should have valuable communication skills and a guest-focused attitude.
Key Responsibilities
- Welcome guests and handle check-in and check-out procedures.
- Manage guest inquiries, requests and reservations.
- Handle calls and provide accurate information to guests.
- Coordinate with housekeeping and other departments.
- Maintain guest records and front office documentation.
- Ensure a smooth and pleasant guest experience.
Requirements
- Previous experience in a hotel front office is preferred.
- Good communication and interpersonal skills.
- Basic computer knowledge.
- Professional appearance and positive attitude.
- Ability to work in shifts.
Job Location: Will be discussed during the interview.
Work Location: In person
📌 FRONT OFFICE ASSOCIATE (Kochi)
🏢 Nova
📍 Kochi
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